Job Description
Company Profile: API Holdings is the largest Digital Healthcare platform in the country. API is the first health tech unicorn and the only start up to acquire a listed company in the healthcare space. Vision: To continue to revolutionize the industry and become a one stop platform for every Indian patients healthcare needs.PharmEasy is the largest E-pharmacy player in the country and its B2B arm Ascent Wellness and Pharma Solutions Private Limited is India's second largest group in the field of Pharmaceutical Logistics, Distribution, and Supply Chain in India. The group is the first health tech unicorn and the only startup to acquire a listed company in the healthcare space. The group was founded in 2012 with a mission to simplify healthcare and impact lives. We currently work with 1000+ pharmaceutical companies and cater to +0,000+ pharmaceutical retailers and 10,00,000+ Patients. We are present across 45+ cities in Mumbai, Bengaluru, Chennai, NCR, Ahmedabad, Jaipur and Davangere. In the next phase of growth, we aim to cover 400+ cities and ensure that every single retailer in the country is touched by us.
Roles & Responsibilities:
• Answering customers' inquiries via Chat, Email, and Social Media. providing the right information.
• Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
• Communicates with other departments to answer customers inquiries, solve their problems and fulfill their needs
• Building lasting relationships with clients and other team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.
• Making sales or recommendations for services that may better suit customers needs.
• Adhering to all company policies and procedure.
Note:
- Working location Ghatkopar (Opposite Rcity mall)
- Its on roll profile
- Opportunity to work in growing healthcare and pharma sector
- Its not BPO its is proper corporate
Roles & Responsibilities:
• Answering customers' inquiries via Chat, Email, and Social Media. providing the right information.
• Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
• Communicates with other departments to answer customers inquiries, solve their problems and fulfill their needs
• Building lasting relationships with clients and other team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed metrics while providing excellent consistent customer service.
• Making sales or recommendations for services that may better suit customers needs.
• Adhering to all company policies and procedure.
Note:
- Working location Ghatkopar (Opposite Rcity mall)
- Its on roll profile
- Opportunity to work in growing healthcare and pharma sector
- Its not BPO its is proper corporate
💡 Quick Summary
Seeking a career-building opportunity? The Tele Sales Executive in leading Pharma Sector position is now open for candidates interested in the Counter Sales Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.