As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Representative Role And Responsibilities Of Telecaller Job

Initiating sales with potential customers over the phone.

Asking inquiries to interact with customers and keep the speech communication going.

Listening to the customers' has to generate repeat sales.

Gathering and documenting client info, payment ways, purchases, and reactions to products.

Keeping up thus far on all products and informing customers of recent products.

Answering customers' queries on the product.

Meeting sales quotas.

Telesales Representative Requirements

Excellent communication skills.

Creative thinking skills.

The patience and skill to interact with customers in speech communication.

Good sales ability.

Working data of relevant pc software systems.

Excellent social and drawback finding skills.

The ability to handle rejection and stress in soliciting customers