Job Description
Job Title: Motor Insurance Telecaller
Job Type: Full-Time & On-site
Industry: Insurance
Experience: Minimum 6 months in a telecalling or customer service role
Job Description: As a Motor Insurance Telecaller, you will be responsible for:
• Customer Outreach: Making outbound calls to potential and existing customers to discuss motor insurance products and services.
• Sales & Support: Providing information, answering queries, and guiding customers through the motor insurance process.
• Lead Conversion: Identifying and converting potential leads into satisfied customers.
• Record Keeping: Accurately documenting customer interactions and transactions.
• Follow-up: Performing follow-up calls to ensure customer satisfaction and address any concerns.
• Compliance: Adhering to company policies and regulatory requirements.
Key Responsibilities
• Initiate outbound calls & inbound queries to prospective customers to promote motor insurance products.
• Provide detailed information about motor insurance plans, benefits, and premiums.
• Assist customers in selecting the best insurance coverage to meet their needs.
• Process policy applications and renewals efficiently.
• Maintain accurate records of customer interactions and sales activities.
• Meet or exceed monthly sales targets and KPIs.
• Resolve customer complaints and ensure high levels of customer satisfaction.
Requirements
• Minimum 6 months of experience in a telecalling or customer service role.
• Ability to handle high-volume calls and work under pressure.
• Basic knowledge of motor insurance products is a plus.
• Goal-oriented with a strong sales aptitude.
• Excellent organizational and time-management skills.
• Proficiency in using CRM software and other computer application
Job Type: Full-Time & On-site
Industry: Insurance
Experience: Minimum 6 months in a telecalling or customer service role
Job Description: As a Motor Insurance Telecaller, you will be responsible for:
• Customer Outreach: Making outbound calls to potential and existing customers to discuss motor insurance products and services.
• Sales & Support: Providing information, answering queries, and guiding customers through the motor insurance process.
• Lead Conversion: Identifying and converting potential leads into satisfied customers.
• Record Keeping: Accurately documenting customer interactions and transactions.
• Follow-up: Performing follow-up calls to ensure customer satisfaction and address any concerns.
• Compliance: Adhering to company policies and regulatory requirements.
Key Responsibilities
• Initiate outbound calls & inbound queries to prospective customers to promote motor insurance products.
• Provide detailed information about motor insurance plans, benefits, and premiums.
• Assist customers in selecting the best insurance coverage to meet their needs.
• Process policy applications and renewals efficiently.
• Maintain accurate records of customer interactions and sales activities.
• Meet or exceed monthly sales targets and KPIs.
• Resolve customer complaints and ensure high levels of customer satisfaction.
Requirements
• Minimum 6 months of experience in a telecalling or customer service role.
• Ability to handle high-volume calls and work under pressure.
• Basic knowledge of motor insurance products is a plus.
• Goal-oriented with a strong sales aptitude.
• Excellent organizational and time-management skills.
• Proficiency in using CRM software and other computer application
💡 Quick Summary
Seeking a career-building opportunity? The Telecaller position is now open for candidates interested in the Telecaller Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
