Job Description
जॉब की पूरी जानकारी
Here’s how the job details align with your profile.
Pay
₹12,500 से प्रति महीना
Job type
Permanent
Shift and schedule
वीकेंड
सुबह की शिफ़्ट
शाम की शिफ़्ट
+ show more
फ़ायदे
जॉब की पूरी जानकारी से लिया गया
इंटरनेट के लिए पेमेंट
बदला जा सकने वाला शेड्यूल
मोबाइल फ़ोन के बिलों का पेमेंट
वर्क फ़्रॉम होम
जॉब की पूरी जानकारी
Telecaller is responsible for making inbound or outbound calls to potential or existing customers to promote products or services, gather information, or assist with inquiries.
Key Responsibilities:
Making Outbound Calls: Contact potential customers or existing clients to promote services/products, set up meetings, or generate sales leads.
Handling Inbound Calls: Answering calls from customers, addressing inquiries, resolving issues, and providing information about products or services.
Customer Support: Assist customers with their issues, offer solutions, and guide them through processes (e.g., billing inquiries, technical support).
Sales and Lead Generation: Promote and sell products/services, and aim to meet sales targets or quotas.
Data Entry and CRM Management: Record customer interactions, update details in the CRM system, and maintain accurate records of calls, sales, and follow-up actions.
Follow-ups: Conduct follow-up calls to ensure customer satisfaction or to close sales deals.
Meeting Targets: Achieve personal and team targets (sales, customer satisfaction, etc.).
Product Knowledge: Keep updated on the products/services offered and provide accurate information to customers.
Documentation: Maintain reports on call outcomes, customer feedback, and complaints for future reference or reporting.
Skills Required:
Communication Skills: Clear, confident, and persuasive speaking abilities.
Customer-Centric: Patience and empathy to understand customer needs and provide relevant solutions.
Sales Skills: Ability to upsell or cross-sell products and services effectively.
Problem Solving: Handle customer complaints and find solutions quickly.
Multitasking: Handle calls and documentation at the same time.
Computer Skills: Familiarity with CRM software, Microsoft Office, or other relevant tools.
Educational Qualifications:
Typically, a High School Diploma or Bachelor’s Degree is required.
Prior experience in sales or customer service is often preferred but not mandatory.
Work Environment:
Call Centers or Remote Telecalling Roles.
Working hours may vary, including evening and weekend shifts depending on the company.
Benefits: Work from Home/Office
Salary: Depends on the performance of the candidate
Immediate joiners are preferred
Location: Calicut
Job Types: Full-time, Part-time, Permanent
Pay: From ₹12,500.00 per month
Expected hours: 35 per week
Benefits:
Cell phone reimbursement
Flexible schedule
Internet reimbursement
Work from home
Schedule:
Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental Pay:
Commission pay
Performance bonus
Education:
Bachelor's (Preferred)
Experience:
Sales: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
Here’s how the job details align with your profile.
Pay
₹12,500 से प्रति महीना
Job type
Permanent
Shift and schedule
वीकेंड
सुबह की शिफ़्ट
शाम की शिफ़्ट
+ show more
फ़ायदे
जॉब की पूरी जानकारी से लिया गया
इंटरनेट के लिए पेमेंट
बदला जा सकने वाला शेड्यूल
मोबाइल फ़ोन के बिलों का पेमेंट
वर्क फ़्रॉम होम
जॉब की पूरी जानकारी
Telecaller is responsible for making inbound or outbound calls to potential or existing customers to promote products or services, gather information, or assist with inquiries.
Key Responsibilities:
Making Outbound Calls: Contact potential customers or existing clients to promote services/products, set up meetings, or generate sales leads.
Handling Inbound Calls: Answering calls from customers, addressing inquiries, resolving issues, and providing information about products or services.
Customer Support: Assist customers with their issues, offer solutions, and guide them through processes (e.g., billing inquiries, technical support).
Sales and Lead Generation: Promote and sell products/services, and aim to meet sales targets or quotas.
Data Entry and CRM Management: Record customer interactions, update details in the CRM system, and maintain accurate records of calls, sales, and follow-up actions.
Follow-ups: Conduct follow-up calls to ensure customer satisfaction or to close sales deals.
Meeting Targets: Achieve personal and team targets (sales, customer satisfaction, etc.).
Product Knowledge: Keep updated on the products/services offered and provide accurate information to customers.
Documentation: Maintain reports on call outcomes, customer feedback, and complaints for future reference or reporting.
Skills Required:
Communication Skills: Clear, confident, and persuasive speaking abilities.
Customer-Centric: Patience and empathy to understand customer needs and provide relevant solutions.
Sales Skills: Ability to upsell or cross-sell products and services effectively.
Problem Solving: Handle customer complaints and find solutions quickly.
Multitasking: Handle calls and documentation at the same time.
Computer Skills: Familiarity with CRM software, Microsoft Office, or other relevant tools.
Educational Qualifications:
Typically, a High School Diploma or Bachelor’s Degree is required.
Prior experience in sales or customer service is often preferred but not mandatory.
Work Environment:
Call Centers or Remote Telecalling Roles.
Working hours may vary, including evening and weekend shifts depending on the company.
Benefits: Work from Home/Office
Salary: Depends on the performance of the candidate
Immediate joiners are preferred
Location: Calicut
Job Types: Full-time, Part-time, Permanent
Pay: From ₹12,500.00 per month
Expected hours: 35 per week
Benefits:
Cell phone reimbursement
Flexible schedule
Internet reimbursement
Work from home
Schedule:
Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental Pay:
Commission pay
Performance bonus
Education:
Bachelor's (Preferred)
Experience:
Sales: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Telecaller position is now open for candidates interested in the Work from home Jobs sector. This role in Adoor offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.