Job Description
Full job description
Location: Pune, Maharashtra
Job Type: Full-time
Openings: 4
Experience: 3+ Years
Job Summary:
We are hiring a Telecaller cum Document Assistant with basic technical knowledge to handle customer communication, coordination, and documentation work. The ideal candidate should be comfortable with calling, follow-ups, and maintaining accurate records, along with understanding basic technical/service-related processes.
Key Responsibilities:
Handle outbound and inbound calls for customer support and service coordination
Follow up with clients for service updates, approvals, and feedback
Maintain and update documents, reports, and service records
Coordinate with technical teams for job status and issue resolution
Prepare quotations, emails, and basic reports
Manage data entry and maintain proper filing (digital/physical)
Assist in tracking service requests, tickets, and closures
Required Skills (SEO Keywords):
Telecalling / Telecaller
Back Office Executive
Documentation & MIS Reporting
Customer Support / Customer Coordination
Data Entry / Computer Operator
Basic Technical Knowledge (IT/Hardware preferred)
MS Excel / MS Word / Email Communication
Follow-up & Coordination Skills
Qualifications:
Graduate in any field (Commerce/IT preferred)
Basic knowledge of computer hardware or IT support is an advantage
Experience:
Minimum 3 years of experience in telecalling, back office, or support role
Salary:
₹15,000 – ₹25,000 per month (based on experience)
Benefits:
PF / ESIC (if applicable)
Paid Leave
Stable Work Environment
Job Types: Full-time, Permanent
Pay: ₹10,566.06 - ₹30,857.41 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Work Location: In person
Location: Pune, Maharashtra
Job Type: Full-time
Openings: 4
Experience: 3+ Years
Job Summary:
We are hiring a Telecaller cum Document Assistant with basic technical knowledge to handle customer communication, coordination, and documentation work. The ideal candidate should be comfortable with calling, follow-ups, and maintaining accurate records, along with understanding basic technical/service-related processes.
Key Responsibilities:
Handle outbound and inbound calls for customer support and service coordination
Follow up with clients for service updates, approvals, and feedback
Maintain and update documents, reports, and service records
Coordinate with technical teams for job status and issue resolution
Prepare quotations, emails, and basic reports
Manage data entry and maintain proper filing (digital/physical)
Assist in tracking service requests, tickets, and closures
Required Skills (SEO Keywords):
Telecalling / Telecaller
Back Office Executive
Documentation & MIS Reporting
Customer Support / Customer Coordination
Data Entry / Computer Operator
Basic Technical Knowledge (IT/Hardware preferred)
MS Excel / MS Word / Email Communication
Follow-up & Coordination Skills
Qualifications:
Graduate in any field (Commerce/IT preferred)
Basic knowledge of computer hardware or IT support is an advantage
Experience:
Minimum 3 years of experience in telecalling, back office, or support role
Salary:
₹15,000 – ₹25,000 per month (based on experience)
Benefits:
PF / ESIC (if applicable)
Paid Leave
Stable Work Environment
Job Types: Full-time, Permanent
Pay: ₹10,566.06 - ₹30,857.41 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Telecaller / Back Office Executive (Technical Support | Documentation Assistant) position is now open for candidates interested in the Back Office Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.