Telecaller Executive
Job details
Job description, work day and responsibilities
Job Opening: Telecaller Executive
Location: Rabale, Navi Mumbai
Salary: ₹8,000 - ₹20,000 per month
Ancient Helpro Pvt Ltd, a fast-growing startup company and India’s leading online labor service provider, is hiring Telecaller Executives to manage operations on the Helpro App. If you are passionate about customer service and enjoy resolving queries, this is the perfect opportunity for you!
Key Responsibilities
Document Verification: Verify customer and labor documents for registration on the Helpro platform.
Customer and Labor Support: Handle inquiries, provide assistance with app usage, and resolve complaints effectively.
Complaint Resolution: Manage and resolve customer and labor grievances related to services.
Office Work: Assist with daily office operations, maintaining records, and updating databases.
Communication: Act as a liaison between customers and labor, ensuring seamless interactions.
Helpro App Support: Educate customers and labor on how to use the Helpro app and its features.
Requirements
Experience: 6 months to 1 year in a similar role (preferred). Freshers with strong communication skills are welcome.
Skills:
Excellent verbal communication in Hindi, English, or regional languages.
Strong problem-solving abilities and customer service skills.
Basic computer knowledge (MS Office, email handling).
Multitasking capability to handle calls and office work simultaneously.
Education: Minimum Higher Secondary (12th Pass).
Work Location:
Ancient Helpro Pvt Ltd
Plot No. R-488, Sector 8, MIDC Industrial Area, Rabale, Navi Mumbai, Maharashtra 400701
How to Apply
Send your resume to helpropvtltd@gmail.com or contact us at ++1 ++87515441.
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Overtime pay
Yearly bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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Offer ID: #1099022,
Published: 2 days ago,
Company registered: 4 months ago