Job Description
Associate will be responsible for handling incoming and outbound calls from customers/Patients. •Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. •Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM. •Associate must reply to those queries in a set format. •Responsible to book the doctor appointments on a web portal. •Handle all the complaints of customers and pacify them. •Taking follow-ups from management for the complaints and feedback closure
💡 Quick Summary
Seeking a career-building opportunity? The Telecaller for Ahmedabad Location position is now open for candidates interested in the Telecaller Jobs sector. This role in Gujarat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.