Job Description
JOB RESPONSIBILITIES :
• Provide counselling to students over phone and help them to choosing the right courses for themselves.
• Understanding and answering student queries over phone and providing them professional guidance.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Work with the senior management team in refining our processes and improving customer satisfaction levels
• Refer unresolved customer grievances or special requests to designated departments for further process.
KEY PERSONAL ATTRIBUTES
Good Spoken communication skills (Hindi & English (not compulsory) both)
Good English writing skills
Ability to listen and active problem solving skills
• Provide counselling to students over phone and help them to choosing the right courses for themselves.
• Understanding and answering student queries over phone and providing them professional guidance.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Work with the senior management team in refining our processes and improving customer satisfaction levels
• Refer unresolved customer grievances or special requests to designated departments for further process.
KEY PERSONAL ATTRIBUTES
Good Spoken communication skills (Hindi & English (not compulsory) both)
Good English writing skills
Ability to listen and active problem solving skills
💡 Quick Summary
Seeking a career-building opportunity? The Telecaller position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
