Job Description
Key responsibilities:
1. Handling customer inquiries and providing timely and accurate information.
2. Resolving customer complaints and issues courteously and efficiently.
3. Maintaining a high level of customer satisfaction through excellent service delivery.
4. Responding to customer emails and messages promptly and professionally.
5. Collaborating with other team members to ensure a seamless customer experience.
6. Updating customer records and information accurately in the database.
7. Upholding the company's reputation and brand image through exceptional customer service.
If you have a passion for customer service and possess the necessary language and communication skills, we invite you to join our team at Hansa Research Group Private Limited.
Other requirements
1. Good communication and interpersonal skills.
2. Comfortable with rotational shifts, if required.
3. Strong verbal and written communication skills.
4. Ability to multitask and manage time effectively.
5. Comfortable with rotational shifts and night shifts (for NRI process).
6. Fresher welcome; prior BPO/customer support experience is a plus.
Job Types: Full-time, Part-time, Fresher
Pay: ₹17,000.00 - ₹1+,000.00 per month
Expected hours: No more than 48 per week
Benefits:
Work from home
Schedule:
Day shift
Evening shift
Night shift
Supplemental Pay:
Overtime pay
Shift allowance
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
1. Handling customer inquiries and providing timely and accurate information.
2. Resolving customer complaints and issues courteously and efficiently.
3. Maintaining a high level of customer satisfaction through excellent service delivery.
4. Responding to customer emails and messages promptly and professionally.
5. Collaborating with other team members to ensure a seamless customer experience.
6. Updating customer records and information accurately in the database.
7. Upholding the company's reputation and brand image through exceptional customer service.
If you have a passion for customer service and possess the necessary language and communication skills, we invite you to join our team at Hansa Research Group Private Limited.
Other requirements
1. Good communication and interpersonal skills.
2. Comfortable with rotational shifts, if required.
3. Strong verbal and written communication skills.
4. Ability to multitask and manage time effectively.
5. Comfortable with rotational shifts and night shifts (for NRI process).
6. Fresher welcome; prior BPO/customer support experience is a plus.
Job Types: Full-time, Part-time, Fresher
Pay: ₹17,000.00 - ₹1+,000.00 per month
Expected hours: No more than 48 per week
Benefits:
Work from home
Schedule:
Day shift
Evening shift
Night shift
Supplemental Pay:
Overtime pay
Shift allowance
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Telecaller position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
