Job Description
1. Answering calls and resolving queries about product or company.
2. Noticing significant subtleties of every discussion.
3. Conveying verbal acknowledgments of offers to our Sales group for closing.
4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
5. Maintains operations by following policies and methodology and functional changes.
6. Keeps up quality service by adhering to organization guidelines.
7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
8. Responding to inquiries concerning things or the organization
+. Posing questions to comprehend client necessities and close sales
10. Considering the details of each offering and staying side by the side of updates to these contributions.
11. Acquiring and updating an individual's contact details.
12. Calling active or old customers to encourage the purchase of items.
Requirements
· Proven experience as a telesales representativeor other customer service role.
· High school diploma; B.sc/BA will be added advantage.
· Excellent knowledge of the English language
· Good knowledge of computer programs like (CRM software) and other telephone systems
· Proven track record of successfully meeting sales quota over the phone.
· Ability to switch communication styles
Skills
· Proficient in communication and interpersonal skills
· Research and record-keeping skills
· Verbal communication
· Outstanding negotiation skills to resolve issues and address complaints
· Data entry skills
· Closing skills
· Telephone skills
Job Types: Full-time, Regular / Permanent
Salary: ₹12,086.00 - ₹15,716.54 per month
Schedule:
• Day shift
Supplemental pay types:
• Overtime pay
• Shift allowance
Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Telecaller position is now open for candidates interested in the Telecaller Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
