Job Description
Full Job Description
We bring you an excellent opportunity to work for a blended process. We are hiring for a CCE profile where your job will require interacting with customers in different ways.
Responsibilities and Duties
• Resolve customer complaints via Call.
• Responding promptly to customer inquiries.
• Make sure that customers’ Issues are attended to and all of their concerns are resolved timely.
• Answering questions about all technical support (inbound call, live chat, and email)
• Processing clients’ requests (inbound call, live chat, and email)
• Playing an active role in building the reputation of the company
• Provide problem-solving skills to existing clients by ensuring excellent service provided to clients.
Qualification and requirements
• Undergraduate/Graduate in any discipline
• Proven customer Care and team handling experience
• Excellent communication & written, collaboration, and problem-solving skills
Benefits:
• Professional development
• Immense learning opportunity
• A role that is going to be full of challenges
💡 Quick Summary
Seeking a career-building opportunity? The TeleCalling | BPO Executive position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
