Job Description
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Telecalling Call Centre
Z
Zaverii Craft LLP
New Delhi, Delhi
Apply
18 hours ago
Full–time
About the internship
Selected intern's day-to-day responsibilities include:
1. Handle many inbound and outbound calls to customers and clients
2. Identify the needs of customers, resolve issues and provide solutions
3. Ensure you follow the customer service script provided by the company for uniformity
4. Stay well-read on company policies and the website for FAQs or policy-related answers
5. Maintain good customer relations
6. Meet personal targets and work towards meeting team targets
7. Maintain records of the conversations with the customer and analyze the data
8. Write and submit timely reports on performance, targets, and customer queries
Skill(s) required
MS-Office
Learn these skills on Internshala Trainings
Learn Business Communication
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
are from Delhi and neighboring cities
have relevant skills and interests
Other requirements
1. Must be a high school graduate but a bachelor's degree in commerce or related fields is preferred
2. Must have good knowledge of CRM practices and systems
3. Must be customer-oriented attitude with professionalism
4. Must have strong multitasking, time management, and target achieving skills
5. Must have excellent communication and listening skills with good command over the Hindi & English language
Perks
Certificate
Letter of recommendation
Informal dress code
5 days a week
Additional Information
We are looking for a call centre representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
Number of openings
10
Certificate: Will be provided at the end of the Internship(Ref:www.freshersworld.com,freshersworld
Telecalling Call Centre
Z
Zaverii Craft LLP
New Delhi, Delhi
Apply
18 hours ago
Full–time
About the internship
Selected intern's day-to-day responsibilities include:
1. Handle many inbound and outbound calls to customers and clients
2. Identify the needs of customers, resolve issues and provide solutions
3. Ensure you follow the customer service script provided by the company for uniformity
4. Stay well-read on company policies and the website for FAQs or policy-related answers
5. Maintain good customer relations
6. Meet personal targets and work towards meeting team targets
7. Maintain records of the conversations with the customer and analyze the data
8. Write and submit timely reports on performance, targets, and customer queries
Skill(s) required
MS-Office
Learn these skills on Internshala Trainings
Learn Business Communication
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
are from Delhi and neighboring cities
have relevant skills and interests
Other requirements
1. Must be a high school graduate but a bachelor's degree in commerce or related fields is preferred
2. Must have good knowledge of CRM practices and systems
3. Must be customer-oriented attitude with professionalism
4. Must have strong multitasking, time management, and target achieving skills
5. Must have excellent communication and listening skills with good command over the Hindi & English language
Perks
Certificate
Letter of recommendation
Informal dress code
5 days a week
Additional Information
We are looking for a call centre representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
Number of openings
10
Certificate: Will be provided at the end of the Internship(Ref:www.freshersworld.com,freshersworld
💡 Quick Summary
Seeking a career-building opportunity? The Telecalling Call Centre position is now open for candidates interested in the Telecaller Jobs sector. This role in Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
