Job Description
Responsibilities: Team Management II Performance Improvement II Customer Satisfaction
• Manage a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Identify customers’ needs and wants, clarifying information whenever possible
• Resolve customer complaints and follow-up to check if an action has been taken
• Gain comprehensive product knowledge to enhance team performance
• Create a supportive environment for the team to excel in
More about this Telecalling Manager job
Edgy Solutions is aggressively hiring for the job profile of Telecalling Manager for +5 open positions at Ajmer in Indra Colony locality. Kindly go through the FAQs below to get all answers related to the given job.
1. How much salary can I expect?
Ans. You can expect a minimum salary of 30,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills...
💡 Quick Summary
Seeking a career-building opportunity? The Telecalling Manager Ajmer position is now open for candidates interested in the BPO Jobs sector. This role in ajmer, Rajasthan offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
