Job Description
Responsibilities: Team Management II Performance Improvement II Customer Satisfaction
• Manage a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Identify customers’ needs and wants, clarifying information whenever possible
• Resolve customer complaints and follow-up to check if an action has been taken
• Gain comprehensive product knowledge to enhance team...
• Manage a team of telecalling/customer service agents and executives
• Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
• Identify customers’ needs and wants, clarifying information whenever possible
• Resolve customer complaints and follow-up to check if an action has been taken
• Gain comprehensive product knowledge to enhance team...
💡 Quick Summary
Seeking a career-building opportunity? The Telecalling Manager Ajmer position is now open for candidates interested in the Telecaller Jobs sector. This role in Ajmer offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
