Job Description
Full job description
Telehealth Medical Receptionist
Location: Remote / Hybrid
Employment Type: Part-Time
Reports to: Director
Role Overview
The Telehealth Medical Receptionist is responsible for managing patient bookings, coordinating virtual appointments, and providing administrative support for telehealth services. This role is the first point of contact for patients and ensures a smooth, professional experience before, during, and after consultations. Initial training will be provided and then a hybrid role can be discussed.
Key Responsibilities
Schedule and manage telehealth appointments for patients and clinicians
Answer phone calls, emails, and online inquiries in a professional manner
Send appointment confirmations, reminders, and follow-ups
Maintain and update patient records in systems
Process billing and payments
Liaise with healthcare providers to coordinate schedules
Ensure patient confidentiality and compliance with privacy regulations
Required Skills & Qualifications
Previous experience as a medical receptionist, admin assistant, or customer service representative
Strong communication and organisational skills
Ability to multitask and manage bookings efficiently
Basic computer skills (email, scheduling systems, data entry)
Professional phone manner and customer-focused attitude
Preferred Qualifications
Experience in a GP clinic, specialist practice, or telehealth environment
Familiarity with CRM or equivalent
Understanding of healthcare privacy standards
Understanding of APHRA regulations
Working Hours
Flexible shifts (weekday clinics + occasional evenings)
Part-time role available
Key Attributes
Friendly and patient-focused
Highly organised and detail-oriented
Reliable and punctual
Comfortable working in a fast-paced environment
Comfortable talking about Mens health issues
Pay: $30.00 – $35.00 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: Hybrid remote in Wilberforce NSW
Telehealth Medical Receptionist
Location: Remote / Hybrid
Employment Type: Part-Time
Reports to: Director
Role Overview
The Telehealth Medical Receptionist is responsible for managing patient bookings, coordinating virtual appointments, and providing administrative support for telehealth services. This role is the first point of contact for patients and ensures a smooth, professional experience before, during, and after consultations. Initial training will be provided and then a hybrid role can be discussed.
Key Responsibilities
Schedule and manage telehealth appointments for patients and clinicians
Answer phone calls, emails, and online inquiries in a professional manner
Send appointment confirmations, reminders, and follow-ups
Maintain and update patient records in systems
Process billing and payments
Liaise with healthcare providers to coordinate schedules
Ensure patient confidentiality and compliance with privacy regulations
Required Skills & Qualifications
Previous experience as a medical receptionist, admin assistant, or customer service representative
Strong communication and organisational skills
Ability to multitask and manage bookings efficiently
Basic computer skills (email, scheduling systems, data entry)
Professional phone manner and customer-focused attitude
Preferred Qualifications
Experience in a GP clinic, specialist practice, or telehealth environment
Familiarity with CRM or equivalent
Understanding of healthcare privacy standards
Understanding of APHRA regulations
Working Hours
Flexible shifts (weekday clinics + occasional evenings)
Part-time role available
Key Attributes
Friendly and patient-focused
Highly organised and detail-oriented
Reliable and punctual
Comfortable working in a fast-paced environment
Comfortable talking about Mens health issues
Pay: $30.00 – $35.00 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: Hybrid remote in Wilberforce NSW
💡 Quick Summary
Seeking a career-building opportunity? The Telehealth Medical Receptionist position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.