Job Description
Job details
No matching job preferences
Salary
₹10,000 - ₹15,000 a month
Job type
Full-time
Qualifications
Hospital: 1 year (Required)
Telephony: 1 year (Required)
Hindi , English & Bengali (Required)
Full Job Description
Telephone operators are responsible for handling incoming and outgoing calls. They answer phone calls, route them to the appropriate department or individual, and take messages when someone is unavailable.
Telephone operators may also be responsible for providing general patient service over the phone—answering questions, resolving query in an efficient and effective manner.
Telephone Operator Job Duties
Telephone operators have a wide range of responsibilities, which can include:
Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
Receiving incoming calls and routing them to the appropriate department or individual
Responding to incoming calls in an appropriate manner, based on call type and content
Helping patient use the phone system by providing information about charges and treatment offered by the Hospital
Performing clerical tasks such as filing or data entry
scheduling appointments and follow up with patient
Assisting with internal communications by answering phones and relaying messages within the organization
Providing post-call follow-up to ensure that patient have been satisfied with the experience
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Experience:
Hospital: 1 year (Required)
Telephony: 1 year (Required)
Language:
Hindi , English & Bengali (Required)
Speak with the employer
++1 62+2264828
No matching job preferences
Salary
₹10,000 - ₹15,000 a month
Job type
Full-time
Qualifications
Hospital: 1 year (Required)
Telephony: 1 year (Required)
Hindi , English & Bengali (Required)
Full Job Description
Telephone operators are responsible for handling incoming and outgoing calls. They answer phone calls, route them to the appropriate department or individual, and take messages when someone is unavailable.
Telephone operators may also be responsible for providing general patient service over the phone—answering questions, resolving query in an efficient and effective manner.
Telephone Operator Job Duties
Telephone operators have a wide range of responsibilities, which can include:
Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
Receiving incoming calls and routing them to the appropriate department or individual
Responding to incoming calls in an appropriate manner, based on call type and content
Helping patient use the phone system by providing information about charges and treatment offered by the Hospital
Performing clerical tasks such as filing or data entry
scheduling appointments and follow up with patient
Assisting with internal communications by answering phones and relaying messages within the organization
Providing post-call follow-up to ensure that patient have been satisfied with the experience
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Experience:
Hospital: 1 year (Required)
Telephony: 1 year (Required)
Language:
Hindi , English & Bengali (Required)
Speak with the employer
++1 62+2264828
💡 Quick Summary
Seeking a career-building opportunity? The Telephone Operator position is now open for candidates interested in the MIS Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
