Job Description
Job description
HI WARM GREETING FROM NR SUCCESS MANPOWER SOLUTIONS:
Leading MNCs Hiring for International Voice process/ Client services.
Graduate Freshers / Experience in Customer support Can apply.
Location : Mohali/Chandigarh
(Near By Zirakhpur/Ambala/Punchkula/Kharar can also apply)
Work from Office
(Candidates please call other numbers or SMS if in case the recruiters are busy)
Nisha -
LOOKING OUT CANDIDATES WITH EXCELLENT IN COMMUNICATION AND IMMEDIATE JOINING.
Openings available:
Process Name: International Voice / Customer Support / Semi voice
Shift Timings: Rotational Shift
Work Location : Mohali
Salary Package : 3 lakh - 4 lakh.
Rounds of Interviews : HR round / Assessment test/ Manager Round
Graduate Qualifications : Under Graduate /Any Graduates Freshers are fine
Post-Graduate Qualifications : Any Post-Graduates
Experience Needed : Candidates who are Fresher's / Recent Graduates / Experience in International BPO / Call Center / Client Servicing Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
Should be flexible to work in shifts
Roles and Responsibilities:
Accounts Coordinator/ Client Services Executive:
· Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
· Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
· Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
· Create, maintain and communicate to client project timelines and budgets.
· Prepare and communicate pricing quotes and estimates with client.
· Ensure Billing and Revenue Tracking is maintained weekly.
· Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
· Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
· Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal statuses to the customer or senior management.
Perks and Benefits
Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
Regards
Nisha ()
NR Success Manpower Solutions.
Job Type: Full-time
Salary: ₹27,134.00 - ₹30,244.00 per month
Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
• Weekend availability
Supplemental pay types:
• Performance bonus
• Shift allowance
Ability to commute/relocate:
• Kharar, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1
HI WARM GREETING FROM NR SUCCESS MANPOWER SOLUTIONS:
Leading MNCs Hiring for International Voice process/ Client services.
Graduate Freshers / Experience in Customer support Can apply.
Location : Mohali/Chandigarh
(Near By Zirakhpur/Ambala/Punchkula/Kharar can also apply)
Work from Office
(Candidates please call other numbers or SMS if in case the recruiters are busy)
Nisha -
LOOKING OUT CANDIDATES WITH EXCELLENT IN COMMUNICATION AND IMMEDIATE JOINING.
Openings available:
Process Name: International Voice / Customer Support / Semi voice
Shift Timings: Rotational Shift
Work Location : Mohali
Salary Package : 3 lakh - 4 lakh.
Rounds of Interviews : HR round / Assessment test/ Manager Round
Graduate Qualifications : Under Graduate /Any Graduates Freshers are fine
Post-Graduate Qualifications : Any Post-Graduates
Experience Needed : Candidates who are Fresher's / Recent Graduates / Experience in International BPO / Call Center / Client Servicing Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
Should be flexible to work in shifts
Roles and Responsibilities:
Accounts Coordinator/ Client Services Executive:
· Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
· Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
· Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
· Create, maintain and communicate to client project timelines and budgets.
· Prepare and communicate pricing quotes and estimates with client.
· Ensure Billing and Revenue Tracking is maintained weekly.
· Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
· Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
· Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal statuses to the customer or senior management.
Perks and Benefits
Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
Regards
Nisha ()
NR Success Manpower Solutions.
Job Type: Full-time
Salary: ₹27,134.00 - ₹30,244.00 per month
Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
• Weekend availability
Supplemental pay types:
• Performance bonus
• Shift allowance
Ability to commute/relocate:
• Kharar, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The Telephonic Interview For Technical Customer Support In BPO|Mohali location position is now open for candidates interested in the BPO Jobs sector. This role in Punjab offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
