Responsible for calling customers and answering their queries related to the institution.
Responsible for upselling the products & services to potential customers, parents & students
Contact potential and existing customers, parents & students to explain the product and new services and courses offered by the institution.
Direct prospects and enquiries to the concerned team when needed
Enter and update customer information in database
Keep records of calls & inquiries and note useful information


Desired Candidate Profile

Experience ranges between 1 to 2 years as Tele-calling Executive. Freshers are welcome.
Required Education Qualification: Graduate
Basic knowledge of Microsoft Word & Excel
Basic knowledge on IT Skills
Ability to learn about the product, services and courses and describe them to prospects
Cool tempered and able to handle rejection