Key Responsibilities of Sales Tele Callers

· On time reaching out of digital marketing leads , leads sent through WhatsApp , google my business , Ecom etc.

· Generating leads segment wise – iPhone, iMac, iPad & iWatch

· Handling both inbound and outbound class

· Be customer-centric

· Obtaining customer information and other relevant data in reaching out the customer easily

· Asking few basic questions to the customer to understand their requirements

· Explaining about the current offers and validity of the offers / discounts

· Taking and passing the leads to the respective store managers as per the customer geography

· Maintaining the database of each and every customers

· Contacting existing customers as well as prospective customers for conversion as and when required

This Job Position reports to Cluster Manager

Key Competencies of Tele caller

· Prior experience as a tele caller or similar.

· Computer literate.

· Good interpersonal skills and attention to detail

· Exceptional oral and written communication skills.

· Ability to switch your communication style on a whim.

· Capacity to receive critique without internalizing it.

· Ability to work in a team or individually as and when required.

· Ability to manage and handle multiple tasks.

· Hard-working individual.

· Good time management abilities.

Job Types: Full-time, Regular / Permanent

Salary: ₹13,000.00 - ₹16,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

Telesales: 1 year (Preferred)
Speak with the employer
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