Job Description
We are seeking a motivated and dynamic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and ensuring a positive customer experience. This role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.
Key Responsibilities:
Make outbound calls to prospective customers.
Explain the products and services offered by the company.
Understand customer needs and offer solutions and support.
Answer potential customer questions and follow-up call questions.
Maintain a detailed record of calls and customer interactions.
Meet or exceed daily and monthly targets for calls and sales.
Update customer information in the database.
Handle customer complaints and provide appropriate solutions.
Follow up on leads and conduct research to identify potential prospects.
Attend team meetings and training sessions as required.
Qualifications:
High school diploma or equivalent; a bachelor’s degree is a plus.
Proven experience as a Telecaller or similar customer service role.
Excellent communication and interpersonal skills.
Ability to handle rejection and remain persistent.
Proficient in using computers and telecommunication systems.
Strong sales and negotiation skills.
Good organizational and time management skills.
Ability to work independently and as part of a team.
Familiarity with CRM systems is a plus.
Skills Required:
Strong verbal communication skills.
Active listening.
Customer service orientation.
Problem-solving skills.
Basic computer skills.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
Day shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
Key Responsibilities:
Make outbound calls to prospective customers.
Explain the products and services offered by the company.
Understand customer needs and offer solutions and support.
Answer potential customer questions and follow-up call questions.
Maintain a detailed record of calls and customer interactions.
Meet or exceed daily and monthly targets for calls and sales.
Update customer information in the database.
Handle customer complaints and provide appropriate solutions.
Follow up on leads and conduct research to identify potential prospects.
Attend team meetings and training sessions as required.
Qualifications:
High school diploma or equivalent; a bachelor’s degree is a plus.
Proven experience as a Telecaller or similar customer service role.
Excellent communication and interpersonal skills.
Ability to handle rejection and remain persistent.
Proficient in using computers and telecommunication systems.
Strong sales and negotiation skills.
Good organizational and time management skills.
Ability to work independently and as part of a team.
Familiarity with CRM systems is a plus.
Skills Required:
Strong verbal communication skills.
Active listening.
Customer service orientation.
Problem-solving skills.
Basic computer skills.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
Day shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Telesales Executive position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
