Job Description
Description= Telesales Executive
Responsibilities Of Candidates Include:
Lead A Team Of Telecalling/Customer Service Agents And Executives
Regularly Evaluate Team Performance, Identify Gaps And Plan Training To Improve Performance And
Achieve Desired Results
Resolve Customer Complaints And Follow-Up To Check If An Action Has Been Taken
Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible
Gain Comprehensive Product Knowledge To Enhance Team Performance
Create A Supportive Environment For The Team To Excel In
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Keep records of calls and sales and note useful information
·
· Ability to learn about products and services and describe/explain them to prospects
·
· Excellent knowledge of English
·
· Excellent communication and interpersonal skills
·
· Cool-tempered and able to handle rejection
·
· Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Compensation package:
Quarterly bonus
Schedule:
Day shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Responsibilities Of Candidates Include:
Lead A Team Of Telecalling/Customer Service Agents And Executives
Regularly Evaluate Team Performance, Identify Gaps And Plan Training To Improve Performance And
Achieve Desired Results
Resolve Customer Complaints And Follow-Up To Check If An Action Has Been Taken
Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible
Gain Comprehensive Product Knowledge To Enhance Team Performance
Create A Supportive Environment For The Team To Excel In
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Keep records of calls and sales and note useful information
·
· Ability to learn about products and services and describe/explain them to prospects
·
· Excellent knowledge of English
·
· Excellent communication and interpersonal skills
·
· Cool-tempered and able to handle rejection
·
· Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Compensation package:
Quarterly bonus
Schedule:
Day shift
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Telesales Executive position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.