Telesales Specialist

Skills:

Excellent communication skills, Sales techniques, Customer relationship management, Product knowledge, Negotiation skills, Problem-solving abilities, Time management, Resilience,

Company OverviewAt Sudo24 Learning Private Limited, we empower each learner by providing accessible, affordable skill development opportunities. Our aim is to unlock a world of growth and success, enabling everyone to thrive. Based in Noida, we belong to the education industry, offering diverse opportunities for both learners and professionals.

Job Overview: We are seeking a Junior Tele sales Specialist to join our team at Sudo24 Learning Private Limited. This is a remote position. The ideal candidate will have 1 to 3 years of experience in tele sales or related fields. The role requires exceptional communication skills and a passion for building and maintaining strong customer relationships.

• Qualifications and Skills: Demonstrated expertise in sales techniques, enabling effective engagement with potential clients.

• Deep product knowledge to articulate the benefits and features of our offerings clearly.

• Advanced problem-solving abilities, aimed at addressing customer concerns efficiently.

• Strong time management skills to prioritize tasks and maximize productivity.

• Resilience to thrive in a fast-paced environment and handle rejection positively.

• Excellent communication skills to convey confidence and clarity in interactions.

• Proficiency in customer relationship management for nurturing and retaining client loyalty.

• Effective negotiation skills (Mandatory skill) for closing sales and securing beneficial deals.

• Roles and Responsibilities: Engage potential customers through phone calls, providing detailed information about our products and services.

• Maintain and update the customer database with timely and accurate information.

• Follow up on prospective leads to convert inquiries into successful sales transactions.

• Work collaboratively with the sales team to achieve overall sales targets and objectives.

• Address customer questions and concerns with a solution-oriented approach to foster satisfaction.

• Participate in regular training sessions to enhance product knowledge and sales techniques.

• Prepare and submit daily, weekly, and monthly sales reports for performance tracking.

• Continuously seek to improve sales skills and strategies to contribute to personal and company growth.