Job Description
Hi,
Position - Customer Care Executive
Location - Mumbai
Notice period - Immediate joiner - 30 days
Experience - 2+ years
Roles Responsibilities
Adhere to the product script provided by Company
Meeting the monthly productivity targets
Should Meet The Required Benchmarks
Login hours
Call handling time
Quality scorings as per the requirements laid down by the company
Capture additional customer details
Generate Reference and Cross-sell
Key Competencies
Language Need to know the basic language - English Hindi
Excellent communications skills
Strong Process Orientation
Product Knowledge Need to have thorough knowledge of the product
Ability to work under Pressure
Behavioral
Ready to learn and take additional responsibilities
Stable
Confident
Positive attitude.
Proactive
Integrity
Assertive
Self-motivated
Teamwork
Timeliness
Experience And Qualification
Minimum HSC
Experience in outbound process
This job is provided by Shine.com
Position - Customer Care Executive
Location - Mumbai
Notice period - Immediate joiner - 30 days
Experience - 2+ years
Roles Responsibilities
Adhere to the product script provided by Company
Meeting the monthly productivity targets
Should Meet The Required Benchmarks
Login hours
Call handling time
Quality scorings as per the requirements laid down by the company
Capture additional customer details
Generate Reference and Cross-sell
Key Competencies
Language Need to know the basic language - English Hindi
Excellent communications skills
Strong Process Orientation
Product Knowledge Need to have thorough knowledge of the product
Ability to work under Pressure
Behavioral
Ready to learn and take additional responsibilities
Stable
Confident
Positive attitude.
Proactive
Integrity
Assertive
Self-motivated
Teamwork
Timeliness
Experience And Qualification
Minimum HSC
Experience in outbound process
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Telesales|telemarketing Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
