Job Description
Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹+,804.81 - ₹21,745.16 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Shift allowance
Yearly bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹+,804.81 - ₹21,745.16 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Shift allowance
Yearly bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Tell caller fresher can also apply position is now open for candidates interested in the 12th Pass Jobs sector. This role in Malviya Nagar, Delhi, Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in 12th Pass Jobs is a plus.
