Job Description
Location: Remote
Qualifications:
- High School Diploma (10th/12th Grade) or equivalent
- Freshers welcome; 1 year of experience in customer service preferred but not required
Skills Required:
- Excellent communication skills in [Hindi Marathi ]
- Strong customer service orientation
- Ability to handle customer inquiries and issues effectively
- Proficient in using customer support software and tools
- Good problem-solving skills
- Attention to detail and ability to multitask
Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely manner
- Provide accurate information regarding products or services
- Assist customers with placing orders, refunds, or exchanges
- Resolve customer complaints and issues promptly
- Escalate unresolved queries to appropriate departments
- Maintain a positive, empathetic, and professional attitude toward customers
- Ensure customer satisfaction and provide feedback to management on customer concerns
- Keep records of customer interactions and transactions
Experience:
- Previous experience in customer service is advantageous but not mandatory
- Training will be provided for freshers to develop necessary skills
Working Conditions:
- Full-time position with flexible hours
- Work from the comfort of your home with access to necessary tools and equipment provided by the company
- Remote training and ongoing support will be provided
Benefits:
- Competitive salary
- Opportunity for career growth within the company
- Access to employee benefits and incentives
Application Process:
- Interested candidates should submit their resume
Team HR
Growwmore Technology Solution
Job Type: Part-time
Pay: From ₹12,000.00 per month
Expected hours: No more than 3 per week
Schedule:
Day shift
Supplemental pay types:
Commission pay
Performance bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Tellecaller position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
