Job Description
We are seeking a dedicated and enthusiastic Telecaller to join our team at flawless4ever . The Telecaller will be responsible for handling incoming and outgoing calls to assist patients with various treatments , enquiries, etc . This role is crucial in ensuring a smooth communication process between our clinic and our patients.
Key Responsibilities:
Handle Inbound and Outbound Calls: Manage a high volume of incoming and outgoing calls in a professional manner.
Appointment Scheduling: Assist patients in scheduling, rescheduling, and canceling appointments, ensuring optimal utilization of the clinic's schedule.
Provide Information: Answer patient queries regarding clinic services, hours of operation, and other general inquiries.
Record Keeping: Maintain accurate and detailed records of patient interactions, appointments, and follow-up actions in the clinic’s database.
Customer Service: Provide excellent customer service by being courteous, attentive, and responsive to patient needs.
Reminder Calls: Make reminder calls to patients about upcoming appointments.
Feedback Collection: Collect patient feedback post-visit and address any concerns or escalate issues as needed.
Coordination: Coordinate with the clinic’s administrative and medical staff to ensure seamless patient care and communication.
Job Type: Full-time
Pay: From ₹10,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Schedule:
Day shift
Supplemental pay types:
Overtime pay
Performance bonus
Yearly bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 10/07/2026
Expected Start Date: 15/07/2026
Key Responsibilities:
Handle Inbound and Outbound Calls: Manage a high volume of incoming and outgoing calls in a professional manner.
Appointment Scheduling: Assist patients in scheduling, rescheduling, and canceling appointments, ensuring optimal utilization of the clinic's schedule.
Provide Information: Answer patient queries regarding clinic services, hours of operation, and other general inquiries.
Record Keeping: Maintain accurate and detailed records of patient interactions, appointments, and follow-up actions in the clinic’s database.
Customer Service: Provide excellent customer service by being courteous, attentive, and responsive to patient needs.
Reminder Calls: Make reminder calls to patients about upcoming appointments.
Feedback Collection: Collect patient feedback post-visit and address any concerns or escalate issues as needed.
Coordination: Coordinate with the clinic’s administrative and medical staff to ensure seamless patient care and communication.
Job Type: Full-time
Pay: From ₹10,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Schedule:
Day shift
Supplemental pay types:
Overtime pay
Performance bonus
Yearly bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 10/07/2026
Expected Start Date: 15/07/2026
💡 Quick Summary
Seeking a career-building opportunity? The tellecaller position is now open for candidates interested in the Telecaller Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.