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Surat, Gujarat ∙ Choose area
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Acquisition Manager - Business Banking
Kotak Mahindra Bank
Surat, Gujarat
via Apna Jobs
2 days ago
Full–time
Relationship Manager – Mutual Funds
Triple Constraints Consultancy
Surat, Gujarat
via LinkedIn
21 hours ago
Full–time
Banker-Customer Experience
IDFC FIRST Bank
Surat, Gujarat
via IDFC FIRST Bank
8 days ago
Full–time
Branch Banking Service Officer
Kotak Mahindra Bank
Surat, Gujarat
via Apna Jobs
4 days ago
Full–time
R
Bank Job
Rudra Associates
Surat, Gujarat
via Trabajo.org
8 days ago
Full–time
Teller
IDFC FIRST Bank
Surat, Gujarat
via LinkedIn
3 days ago
Full–time
C
Required in banking sector
Confidential
Surat, Gujarat
via OLX
20 days ago
Full–time
Corporate Account Manager - HDFC Bank Branch Banking
Tata AIA Life
Surat, Gujarat
via Jobaaj
₹1L–₹50L a year
Full–time
Assistant Branch Manager - Branch Banking Operations
Kotak Mahindra Bank
Surat, Gujarat
via Apna Jobs
4 days ago
Full–time
A
Branch:Teller
Axis Bank
Surat, Gujarat
via Foundit
Full–time
India
Ghati Karolan, Jaipur, Rajasthan - Based on your past activity
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IDFC FIRST Bank
Banker-Customer Experience
IDFC FIRST Bank · Surat, Gujarat · via IDFC FIRST Bank
8 days ago
Full–time
Apply on IDFC FIRST Bank
Apply on Foundit
Apply on Jooble
Apply on LinkedIn
Apply directly on Jobs.weekday.works
Apply on Trabajo.org
Job description
Job Requirements
About the Role
The Banker – Customer Experience is a front-line position within the Retail Banking division, responsible for delivering exceptional customer service and building strong client relationships. The role focuses on engaging customers efficiently and cost-effectively to become their preferred banking partner. The incumbent will manage customer portfolios, drive business growth through cross-selling, ensure operational excellence, and maintain compliance with regulatory standards. This role is crucial for driving customer satisfaction and enhancing branch-wide performance.
Key Responsibilities
Primary Responsibilities
• Engage daily with customers to drive growth inCurrent Accounts (CA),Savings Accounts (SA), andTerm Deposits (TD), along with cross-selling of assets, wealth products, Retail Trade Forex and credit cards
• Achieve business targets as defined in the performance scorecard.
• Provide need-based product solutions by aligning customer requirements with business offerings.
• Assess customer potential and increase product penetration per relationship.
• Generate referrals and additional business from existing customers.
• Ensure prompt and customer-focused resolution of queries and complaints.
• Adhere to banking regulations and internal policies related toAnti-Money Laundering (AML),Know Your Customer (KYC), andData & Information Security.
• Assist in the closure of audit observations and ensure compliance.
Secondary Responsibilities
• Conduct internal audits and ensure compliance with all regulatory and organizational guidelines.
• Deliver best-in-class customer service to strengthen customer loyalty and retention.
What We Are Looking For
Education
• Graduate in any discipline.
• Postgraduate qualification (MBA) preferred.
Experience
• 1 to 4 years of relevant experience in banking or allied sectors.
Skills and Attributes
• Strong customer engagement and relationship management skills.
• Ability to understand and match customer needs with appropriate banking solutions.
• Excellent communication and problem-solving abilities.
• High level of integrity and adherence to compliance standards.
• Proficiency in cross-selling and portfolio management.
• Awareness of banking regulations and operational procedures.
• Fluent in English with strong business communication skills and problem-solving abilities.
Report this listing
IDFC FIRST Bank
AmbitionBox
3.9/5
14.4K reviews
Glassdoor
4.1/5
3.1K reviews
Indeed
4.3/5
617 reviews
idfcbank.com
More jobs at IDFC FIRST Bank
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Kotak Mahindra Bank
Branch Banking Service Officer
Kotak Mahindra Bank · Surat, Gujarat · via Apna Jobs
4 days ago
Full–time
No Degree Mentioned
Apply on Apna Jobs
Job description
Service Officer-BRANCH BANKING-Branch Banking
Service Officer – Branch Banking KRAs: Cash Management – Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of mouth Desired Candidate Profile: Meticulous & has an Eye for detail Well – groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification : Graduate Experience of 1-2 years , Fresher’s can apply
Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of mouth Desired
Educational Qualification : Graduate Experience of 1-2 years , Fresher’s can apply
Experience Level
Entry Level
Report this listing
Kotak Mahindra Bank
AmbitionBox
3.6/5
22.3K reviews
Glassdoor
3.5/5
5.8K reviews
Indeed
3.9/5
2.3K reviews
kotak.com
More jobs at Kotak Mahindra Bank
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R
Rudra Associates
Bank Job
Rudra Associates · Surat, Gujarat · via Trabajo.org
8 days ago
Full–time
Apply on Trabajo.org
Job description
We are looking for office Staff to join of our office. Their work profile will include as follows:
- Accounting
- GST
- TDS
- Income Tax Return filling
- Income Tax Audit
- GST Audit
Pay: Up to ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
• *Education**:
- Bachelor's (preferred)
• *Experience**:
- Accounting: 1 year (preferred)
- total work: 1 year (preferred)
• *Location**:
- Surat, Gujarat (preferred)
Work Location: In person
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IDFC FIRST Bank
Teller
IDFC FIRST Bank · Surat, Gujarat · via LinkedIn
3 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
Job Requirements
About the Role
IDFC FIRST Bank is looking for a Teller to join its Retail Banking team at the Ratlam branch in Madhya Pradesh. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the bank’s products and services.
Key Responsibilities
Primary Responsibilities
• Greet and assist customers in a courteous and professional manner.
• Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently.
• Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions.
• Promote and cross-sell bank products and services to customers.
• Address customer inquiries and resolve complaints promptly and effectively.
• Ensure compliance with all bank policies, procedures, and security protocols.
Secondary Responsibilities
• Collaborate with branch team members to meet branch goals and service standards.
• Maintain a high level of attention to detail and accuracy in all tasks.
• Support branch operations during peak hours.
What We Are Looking For
Education
• Graduate in any discipline
Experience
• 0–4 years of experience in customer service or cash handling roles.
• Prior experience in the banking or financial services industry is preferred.
Skills and Attributes
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work effectively in a fast-paced and dynamic environment.
• Basic proficiency in computer applications.
• High level of accuracy and attention to detail.
• Willingness to undergo background and credit checks.
💡 Quick Summary
Seeking a career-building opportunity? The Teller position is now open for candidates interested in the Bank Jobs sector. This role in Surat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.