Job Description
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Teller | (JJ+41)
Standard Chartered
Chennai, Tamil Nadu
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+ hours agoFull–time
Role Responsibilities
Processes
- Deliver quality service while carrying out the following transactions for customers:
- Cash deposits
- Cash withdrawals
- Demand draft/pay order instructions – accepting and processing
- Accepting instructions for FD breaks
- Effecting internal account to account transfers
- Accepting and processing stop payment instructions
- Ensure that all of the above services are delivered with accuracy and warmth
- Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
- General Reconciliation and Compliance Activities at their level, which may typically include:
- Dual control of Cash functions
- Control of Security stationary
- Review of processing entries and vouchers
- Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff
People and Talent
- Banking knowledge
- Understanding of front and back office processes and procedures
- Good Interpersonal Skills
- Strong Communication Skills
- Team-playing ability
- Customer and Service Orientation
Risk Management
- He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times.
- Educating customers about direct banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc.
- Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, Know Your Customer and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
- Premises management in areas of merchandising, housekeeping as well as store management As an employee, you are responsible for working with the Bank to ensure a safe and healthy workplace for all. As part of the Health and Safety guidelines you should:
Teller | (JJ+41)
Standard Chartered
Chennai, Tamil Nadu
Apply
+ hours agoFull–time
Role Responsibilities
Processes
- Deliver quality service while carrying out the following transactions for customers:
- Cash deposits
- Cash withdrawals
- Demand draft/pay order instructions – accepting and processing
- Accepting instructions for FD breaks
- Effecting internal account to account transfers
- Accepting and processing stop payment instructions
- Ensure that all of the above services are delivered with accuracy and warmth
- Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
- General Reconciliation and Compliance Activities at their level, which may typically include:
- Dual control of Cash functions
- Control of Security stationary
- Review of processing entries and vouchers
- Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff
People and Talent
- Banking knowledge
- Understanding of front and back office processes and procedures
- Good Interpersonal Skills
- Strong Communication Skills
- Team-playing ability
- Customer and Service Orientation
Risk Management
- He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times.
- Educating customers about direct banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc.
- Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, Know Your Customer and Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
- Premises management in areas of merchandising, housekeeping as well as store management As an employee, you are responsible for working with the Bank to ensure a safe and healthy workplace for all. As part of the Health and Safety guidelines you should:
💡 Quick Summary
Seeking a career-building opportunity? The Teller | |JJ+41 position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
