Teller Leadership Position

About the Job

At Zions Bank, we are committed to being the premier employer of choice in the banking industry. Our success is built on the dedication, experience, and talents of our diverse employee base.

We are seeking a skilled Client Service Associate Lead to join our team at the Pocatello/Yellowstone branch in Pocatello, ID. In this role, you will work closely with members of the community to help them build a better financial future.

The ideal candidate will have 2+ years of banking, cashiering, customer service, or related experience. They will also possess advanced knowledge of cashiering and balancing, as well as excellent communication and coaching skills.

Key Responsibilities:

• Lead the daily activities of client service associates.

• Coach and counsel branch staff to improve customer service, sales, and operational skills.

• Help develop action plans to meet individual and branch goals.

• Maintain advanced knowledge of branch operations.