Job Description Job Title • Teller Business Unit • Retail Banking Job Purpose: The role entails managing all cash and customer transactions for the branch. The role bearer would be responsible for managing the transaction counter at the designated branch. Roles & Responsibilities: Custodian of the branch vault and manage the vault limits Supervise all cash and non-cash transactions like DD/MC, fund transfer etc. Updating the key registers regularly Review branch reports like end of day (EOD) cash position report, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format Resolution of customer queries/complaints in a timely manner Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Educational Qualifications: Graduate - Any Post Graduate - Any Experience: 0-4 years of relevant experience in Banking or allied Business