Job Description
Pulled from the full job description
Paid time off
Paid sick time
Provident Fund
Full job description
We are looking for a skilled and responsible Telle caller to manage and support the daily technical operations of our organization. The candidate will be responsible for maintaining systems, students queries, and ensuring smooth functioning across all departments.
Make outbound calls to prospective students and aspirants.
Provide accurate information about courses, batches, and admission procedures.
Handle inbound calls, address queries, and guide students through the enrollment process.
Maintain call records, follow up with leads, and update databases regularly.
Coordinate with the academic and counseling teams to ensure smooth communication.
Achieve daily/weekly calling and conversion targets.
Requirements:
Graduate in any discipline.
Excellent communication skills (Hindi & English).
Prior experience in telecalling, counseling, or customer service preferred.
Good interpersonal skills and a pleasant personality.
Basic computer knowledge (MS Excel, Google Sheets, CRM tools).
Ability to work in a target-driven environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹120,755.18 - ₹476,735.93 per year
Benefits:
Paid sick time
Paid time off
Provident Fund
Application Question(s):
Total Work Experience in Customer Support
Education:
Master's (Required)
Language:
English (Required)
Work Location: In person
Paid time off
Paid sick time
Provident Fund
Full job description
We are looking for a skilled and responsible Telle caller to manage and support the daily technical operations of our organization. The candidate will be responsible for maintaining systems, students queries, and ensuring smooth functioning across all departments.
Make outbound calls to prospective students and aspirants.
Provide accurate information about courses, batches, and admission procedures.
Handle inbound calls, address queries, and guide students through the enrollment process.
Maintain call records, follow up with leads, and update databases regularly.
Coordinate with the academic and counseling teams to ensure smooth communication.
Achieve daily/weekly calling and conversion targets.
Requirements:
Graduate in any discipline.
Excellent communication skills (Hindi & English).
Prior experience in telecalling, counseling, or customer service preferred.
Good interpersonal skills and a pleasant personality.
Basic computer knowledge (MS Excel, Google Sheets, CRM tools).
Ability to work in a target-driven environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹120,755.18 - ₹476,735.93 per year
Benefits:
Paid sick time
Paid time off
Provident Fund
Application Question(s):
Total Work Experience in Customer Support
Education:
Master's (Required)
Language:
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Teller/Customer Service position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.