Job Description
Job Summary:
The Teller / Customer Service Representative is responsible for assisting customers with currency exchange and remittance transactions while delivering accurate, efficient, and professional customer service.
Key Responsibilities:
Buy and sell foreign currencies according to approved exchange rates
Process local and international remittance transactions accurately
Handle cash responsibly and balance the cash drawer daily
Verify customer identification and comply with AML/KYC regulations
Respond to customer inquiries regarding rates, fees, and services
Maintain proper transaction records and documentation
Support branch operations as required, including occasional errands or deliveries
Promote company products and services when appropriate
Follow company policies and regulatory requirements at all times
Qualifications:
High school diploma or equivalent
Valid driving license (required)
Basic math and cash-handling skills
Strong customer service and communication skills
Honest, reliable, and detail-oriented
Previous experience in money exchange, banking, or remittance is an advantage
Skills:
Accurate cash handling and attention to detail
Basic computer skills
Ability to multitask and work under pressure
Professional and customer-focused attitude
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $17.85-$23.00 per hour
Expected hours: 50 per week
Benefits:
Extended health care
Work Location: In person
The Teller / Customer Service Representative is responsible for assisting customers with currency exchange and remittance transactions while delivering accurate, efficient, and professional customer service.
Key Responsibilities:
Buy and sell foreign currencies according to approved exchange rates
Process local and international remittance transactions accurately
Handle cash responsibly and balance the cash drawer daily
Verify customer identification and comply with AML/KYC regulations
Respond to customer inquiries regarding rates, fees, and services
Maintain proper transaction records and documentation
Support branch operations as required, including occasional errands or deliveries
Promote company products and services when appropriate
Follow company policies and regulatory requirements at all times
Qualifications:
High school diploma or equivalent
Valid driving license (required)
Basic math and cash-handling skills
Strong customer service and communication skills
Honest, reliable, and detail-oriented
Previous experience in money exchange, banking, or remittance is an advantage
Skills:
Accurate cash handling and attention to detail
Basic computer skills
Ability to multitask and work under pressure
Professional and customer-focused attitude
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $17.85-$23.00 per hour
Expected hours: 50 per week
Benefits:
Extended health care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Teller/Customer Service position is now open for candidates interested in the Back Office Jobs sector. This role in Burnaby offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
