Job Description
Qualifications
Hospitality - We're passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Now - We operate with a sense of urgency and discipline
Productivity
Dependability
Customer Focus
Adaptability
Benefits
Pay: $20/hour
Responsibilities
A Rooms Operations Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability
As a Rooms Operations Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability
Assist Rooms & Sales with booking, coordinating, and organizing Thanksgiving Parade Packages
Assist Front Office with Hilton Honors Enrollments and Synergy initiatives
Booking.com and Expedia.com extranet maintenance - replying to guest requests and inquiries
Assist with technology and sustainability initiatives
Greet and assist guests and respond to requests in a timely, friendly, and efficient manner
Perform word processing, typing, e-mailing, data entry, filing, faxing, copying, processing mail, and taking notes and/or dictation
Answer telephones
Expedite correspondence
Perform other general office duties and assist with special projects, as needed
Perform assigned duties as directed by the department manager and direct supervisor
Cross-train in additional departments, as needed
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Job description
A Rooms Operations Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Rooms Operations Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Assist Rooms & Sales with booking, coordinating, and organizing Thanksgiving Parade Packages.
• Assist Front Office with Hilton Honors Enrollments and Synergy initiatives.
• Booking.com and Expedia.com extranet maintenance - replying to guest requests and inquiries.
• Assist with technology and sustainability initiatives.
• Greet and assist guests and respond to requests in a timely, friendly, and efficient manner.
• Perform word processing, typing, e-mailing, data entry, filing, faxing, copying, processing mail, and taking notes and/or dictation.
• Answer telephones.
• Expedite correspondence.
• Perform other general office duties and assist with special projects, as needed.
• Perform assigned duties as directed by the department manager and direct supervisor.
• Cross-train in additional departments, as needed.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Pay: $20/hour
What are we looking for?
Since being founded in 1+1+, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for a demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hospitality - We're passionate about delivering exceptional guest experiences
Integrity - We do the right thing, all the time
Now - We operate with a sense of urgency and discipline
Productivity
Dependability
Customer Focus
Adaptability
Benefits
Pay: $20/hour
Responsibilities
A Rooms Operations Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability
As a Rooms Operations Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability
Assist Rooms & Sales with booking, coordinating, and organizing Thanksgiving Parade Packages
Assist Front Office with Hilton Honors Enrollments and Synergy initiatives
Booking.com and Expedia.com extranet maintenance - replying to guest requests and inquiries
Assist with technology and sustainability initiatives
Greet and assist guests and respond to requests in a timely, friendly, and efficient manner
Perform word processing, typing, e-mailing, data entry, filing, faxing, copying, processing mail, and taking notes and/or dictation
Answer telephones
Expedite correspondence
Perform other general office duties and assist with special projects, as needed
Perform assigned duties as directed by the department manager and direct supervisor
Cross-train in additional departments, as needed
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Job description
A Rooms Operations Intern is responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Rooms Operations Intern, you would be responsible for performing designated jobs and learning supportive functions in an assigned department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Assist Rooms & Sales with booking, coordinating, and organizing Thanksgiving Parade Packages.
• Assist Front Office with Hilton Honors Enrollments and Synergy initiatives.
• Booking.com and Expedia.com extranet maintenance - replying to guest requests and inquiries.
• Assist with technology and sustainability initiatives.
• Greet and assist guests and respond to requests in a timely, friendly, and efficient manner.
• Perform word processing, typing, e-mailing, data entry, filing, faxing, copying, processing mail, and taking notes and/or dictation.
• Answer telephones.
• Expedite correspondence.
• Perform other general office duties and assist with special projects, as needed.
• Perform assigned duties as directed by the department manager and direct supervisor.
• Cross-train in additional departments, as needed.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Pay: $20/hour
What are we looking for?
Since being founded in 1+1+, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for a demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
💡 Quick Summary
Seeking a career-building opportunity? The Temporary FT Rooms Operations Intern - New York Hilton Midtown position is now open for candidates interested in the Hotel Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
