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Acton ACT
50 km
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TENANCY CONSULTANT
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Employers: Post a Job
VERTO
Community Support Services
Tenancy Consultant
Queanbeyan
Full-time
27/3/2026
Competitive salary + super + salary packaging + 5wks annual leave
Diverse, rewarding and varied role in a supportive and dynamic environment
Rewarding role with direct benefits to our local community
Full time position based in Queanbeyan
As a Tenancy Consultant for VERTO you will work with a dynamic and passionate team of Consultants to deliver the South West Tenants’ Advice Program throughout your local region. The Tenancy Consultant will be responsible for providing advice, advocacy, referrals, support and community education to a range of client groups in their area. The service carries out its role with adherence to the NSW Fair Trading Tenants’ Advice and Advocacy Program (TAAP) Guidelines.
About the role….
Success in this role will be achieved by:
Engaging with clients and providing support and advice on tenancy issues;
Preparation and representation of clients at NSW Civil & Administrative Tribunal;
Researching and gaining an understanding of the legislation relating to tenancy law;
Initiating contact with local agencies and advocating on behalf of clients;
Participating in community meetings, expos, supports groups to promote the service;
Maintaining documentation of client and agency contacts;
Ensuring accurate program administration and timely reporting to meet contractual KPIs;
Work as a part of a small cohesive team to achieve positive results and outcomes.
What we offer….
Salary packaging with up to $15,900 tax free options.
Additional $2,650 Meals and Entertainment tax free salary packaging benefits
Above award leave entitlements including 5 weeks annual leave.
Internal traineeship and people leadership programs
Salary continuance insurance
Access to company sponsored formal qualifications.
Access to free counselling though our Employee Assistance Program
About you….
To be successful in this exciting and rewarding role you will have the following skills and experience:
Experience working in a community service program and/or working with a disadvantaged client group.
Knowledge and/or experience of the welfare industry is desirable
Experience in demonstrating a non-judgemental approach with a strong commitment to social justice
Highly developed communication and interpersonal skills
Conflict resolution and negotiation skills
Demonstrated networking skills
High levels of administrative and computer skills
Current Driver's licence and willingness to travel
Willingness to undertake training with Tenants Union as specific to the role.
About us....
VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:
Employment Services
Indigenous Services
Community Services
Tenants Advice & Advocacy
Training
Financial Counselling
Interested?....
Be sure to include a tailored resume suited to this role, along with contact details for two current work related referees.
Successful candidates will need to provide:
New National Police Check
Right to Work Check
We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs.
Need more information….
Contact Human Resources on 0439XXXXXX or hr@verto.org.au for a confidential discussion. Alternatively see our website at https://www.verto.org.au/
Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at https://accesspay.com.au/
Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Friday the 24th of April 2026 or prior, if a suitable candidate is found.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs
Skilled Joiner (Solid Timber)
Thor's Hammer
Fyshwick ACT 2609
Visited 2 minutes ago
Supply, Logistics & ILS Consultants - Expressions Of Interest
Amentum
Canberra ACT
Parental leave
Employee discount
Paid volunteer leave
Visited 10 minutes ago
Network Technician – APS6 Equivalent
PowerData Group Consulting
Canberra ACT 2601
Visited 4 minutes ago
Piano Tutor
Muniverse Classroom
Belconnen ACT
Professional development assistance
Visited * minutes ago
View similar jobs with this employer
ILS Consultant
Nova Group
Canberra ACT
Parental leave
Health insurance
Gym membership
Employee assistance program
Salary packaging
Visited 11 minutes ago
WANTED: ECT and Diploma Qualified Room Leader & Educators
Queanbeyan Childcare
Queanbeyan NSW 2620
Childcare assistance
Professional development assistance
Visited 5 minutes ago
Marketing Automation Specialist
Beyond Bank Australia
Canberra ACT
Employee discount
Paid volunteer leave
Visited 8 minutes ago
Kitchen Hand
Max Brenner
Belconnen ACT 2617
Employee discount
Uniform provided
Visited 11 minutes ago
D365 CE Technical Consultant
NCS Australia
Canberra ACT
Parental leave
Insurance services
Visited 0 minutes ago
Account Manager
Often responds within 1 day
Onsite Rental Group PTY Ltd
Canberra ACT
Insurance services
Visited 3 minutes ago
Associate Director
Turner & Townsend
Canberra ACT
Visited 7 minutes ago
System Manager
NTT
Canberra ACT
Visited 1 minute ago
Lead Educator
EDGE EARLY LEARNING ADMINISTRATION
Ngunnawal ACT 2913
Childcare assistance
Referral program
Uniform allowance
Employee assistance program
Salary packaging
Birthday leave
Visited 6 minutes ago
Graduate Surveyor
TSS Total Surveying Solutions Pty Ltd
Canberra ACT 2600
Finance Assistant
Spec Services
Fyshwick ACT 2609
Free parking
Employee rewards program
Visited 4 days ago
Customer Service Consultant
PTC Phone Tech & Comm
Belconnen ACT 2616
Employee discount
Security Concierge - NV1 Clearance required
G4S
Canberra ACT
Sales Assistant
Canberra Stockfeeds
Hall ACT 2618
On-the-job training
Employee discount
Delivery Driver - Repco Belconnen - Part Time
Repco
Belconnen ACT 2617
Parental leave
Employee assistance program
Paid volunteer leave
Employee rewards program
Customer Sales & Service - Repco Fyshwick - Casual
Repco
Fyshwick ACT 2609
Employee rewards program
Sales Assistant - AMX Canberra - Casual
AMX
Fyshwick ACT 2609
Employee rewards program
Customer Sales & Service - Repco Phillip - Full Time
Repco
Phillip ACT 2606
Employee rewards program
Learning Facilitator (NGA4)
National Gallery of Australia
Canberra ACT
Visited 5 days ago
TENANCY CONSULTANT
VERTO
Queanbeyan NSW
Annual leave
Employee assistance program
Salary packaging
First Nations Learning Facilitator (NGA4)
National Gallery of Australia
Canberra ACT
Visited 5 days ago
People also searched:
Employers: Post a Job
VERTO
Community Support Services
Tenancy Consultant
Queanbeyan
Full-time
27/3/2026
Competitive salary + super + salary packaging + 5wks annual leave
Diverse, rewarding and varied role in a supportive and dynamic environment
Rewarding role with direct benefits to our local community
Full time position based in Queanbeyan
As a Tenancy Consultant for VERTO you will work with a dynamic and passionate team of Consultants to deliver the South West Tenants’ Advice Program throughout your local region. The Tenancy Consultant will be responsible for providing advice, advocacy, referrals, support and community education to a range of client groups in their area. The service carries out its role with adherence to the NSW Fair Trading Tenants’ Advice and Advocacy Program (TAAP) Guidelines.
About the role….
Success in this role will be achieved by:
Engaging with clients and providing support and advice on tenancy issues;
Preparation and representation of clients at NSW Civil & Administrative Tribunal;
Researching and gaining an understanding of the legislation relating to tenancy law;
Initiating contact with local agencies and advocating on behalf of clients;
Participating in community meetings, expos, supports groups to promote the service;
Maintaining documentation of client and agency contacts;
Ensuring accurate program administration and timely reporting to meet contractual KPIs;
Work as a part of a small cohesive team to achieve positive results and outcomes.
What we offer….
Salary packaging with up to $15,900 tax free options.
Additional $2,650 Meals and Entertainment tax free salary packaging benefits
Above award leave entitlements including 5 weeks annual leave.
Internal traineeship and people leadership programs
Salary continuance insurance
Access to company sponsored formal qualifications.
Access to free counselling though our Employee Assistance Program
About you….
To be successful in this exciting and rewarding role you will have the following skills and experience:
Experience working in a community service program and/or working with a disadvantaged client group.
Knowledge and/or experience of the welfare industry is desirable
Experience in demonstrating a non-judgemental approach with a strong commitment to social justice
Highly developed communication and interpersonal skills
Conflict resolution and negotiation skills
Demonstrated networking skills
High levels of administrative and computer skills
Current Driver's licence and willingness to travel
Willingness to undertake training with Tenants Union as specific to the role.
About us....
VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:
Employment Services
Indigenous Services
Community Services
Tenants Advice & Advocacy
Training
Financial Counselling
Interested?....
Be sure to include a tailored resume suited to this role, along with contact details for two current work related referees.
Successful candidates will need to provide:
New National Police Check
Right to Work Check
We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs.
Need more information….
Contact Human Resources on 0439XXXXXX or hr@verto.org.au for a confidential discussion. Alternatively see our website at https://www.verto.org.au/
Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at https://accesspay.com.au/
Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Friday the 24th of April 2026 or prior, if a suitable candidate is found.
💡 Quick Summary
Seeking a career-building opportunity? The TENANCY CONSULTANT position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.