Job Description
• ACCOUNTABILITIES & RESPONSIBILITIES
Accountabilities
ACTIVITIES
1
Achieving the Planned Sales Volume and other targets of MS, HSD, Lubes & NFR for the Territory
• Implementing the annual sales plan for the territory
• Strive and achieve the ABP numbers.
Setting targets of MS & HSD, Lubes and NFR sales for the territory.
2
New Business Development
• Responsible for New Business development as per the ABP for the Division and Zone.
• New LOA generation
• Commissioning of ROs
• Responsible for getting all the NOCs and adhere to all the statutory compliances.
3
Supervising Development of the Retail network of Essar ROs by identifying suitable land & franchisees.
• Identifying new sites and franchisees for setting up of RO's after TA analysis
• Coordinate for all statutory approvals
• Monitor construction & development of RO as per Co. specifications
• Complete commissioning of RO’s within milestones set in ABP
4
Provide adequate support to RO’s both by way of stocks & promotions.
• Promotional activities to be conducted at the RO's
• Product indent monitoring & avoid product dry outs at the RO’s
• Liaise with supply points for timely receipts
• Follow up on legal cases
5
Follow up with Government Agencies for statutory approval & licenses
• Submit applications as per norms to licensing authorities.
• .Liaison with District Magistrate’s office & other related department for issuance of NOC.
• Liaise with Metrology & PESO department for approval of licences.
6
Inspect retail outlets regularly on maintenance, compliance & adherence to safety, regulatory & company norms
• Adhering to mandatory norms
• Routine monthly Retail outlet inspection
7
Maintain high standards of Q&Q and redress of customer complaints.
• Meet targets for CRA
• Surprise checks/sampling
• Investigate customer complaints & resolve it to the satisfaction of the customer.
8
Franchisee Management
• Regular meeting with franchisee to resolve problems
• Advise franchisees on staff appointment for housekeeping and safety standards
• Resolve channel conflicts
+
Liasoning with vendors and competitors
• Maintain cordial relation with concerned personnel
• Follow up with equipment vendors for on time installations and reduced downtime.
10
Training of franchisees and forecourt staff.
• Identify training needs of franchisee and staff
• Conduct on-site training
• Recommend staff/franchisee for company training
💡 Quick Summary
Seeking a career-building opportunity? The Territory Sales Manager | Ops position is now open for candidates interested in the Counter Sales Jobs sector. This role in Kochi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
