Full Job Description
Education Qualification- B.E / B.Tech/ B.SC IT/ BCA

Preferred Location - Western suburbs, Central suburbs upto thane

Minimum 3-6 Months of Industry Experience

Providing 2nd line service desk telephone, BAU support
VIP and Executive support;
Incident resolution via phone & service desk;
Investigate Production problems/requests and suggest recommend resolutions.
Effective Communication - Ensure effective communication is maintained through timely sharing and exchange of information across the team
Ensuring IT governance, standards, procedures and regulations are adhered to at all times.
Thoroughly understand Product, Procedures and Functionality
Check Documents, Procedures and Systems to ensure high-quality, functional products.
Takes responsibility for adhering to project plans ensuring that project deliverables are completed on time
Performs review, analysis, gap analysis and evaluation of Business and User Requirements
Interaction with Negotiation with Partners on Efforts and Timelines
Delivery of monthly status reports to all appropriate parties
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
Performs review, analysis, gap analysis and evaluation of Business and User Requirements
Job Types: Full-time, Fresher

Salary: ₹150,000.00 - ₹250,000.00 per year

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Morning shift
Supplemental pay types:

Performance bonus
Quarterly bonus
Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)