Description

About the Company:

BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites across various browsers on different operating systems and mobile devices. 45,000+ customers rely on BrowserStack to deliver quality products and services at scale, and over 4 Million developers and test engineers test for companies around the world, including Google, Twitter, Microsoft, Oracle, MasterCard, and Barclays.

BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision to build the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation. The round was led by BOND, with participation from Insight Partners and existing investor Accel.

We have also recently announced that we would be a remote-first company, with a presence in India, USA and Ireland.

BrowserStack is also a Great Place to Work certified company. With its employee-centric approach, BrowserStack has fostered a strong culture that values openness, collaboration, ownership, and ambitiousness.

The Team

Reporting to the Manager / Lead - Performance Marketing, your primary focus will be on crafting compelling content to appeal to a developer audience across channels, with a deep focus on understanding user intent, product features and the general market. The role also requires working with multiple other teams such as Product Marketing, Design and Engineering to drive results.

The Role

As a Senior Technical Content Writer, you will be in charge of creating high-quality content across channels, including our knowledge hub, blogs, websites, emails, ad copies, landing pages. To succeed in this role, you’ll need to be an expert at using words to reach, engage, and convert, and tying the performance of your content to metrics.
Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
Develops a solid understanding of the product to try, code, test out and also simulate user’s behaviour in the courses.
Works with design, product, and engineering team to create great documentation for all BrowserStack products
Translates technical content requirements into a roadmap and drives the execution from scratch.
Don’t shy away from setting up the IDEs and debugging a few lines of the code.
Work with SMEs to come up with educational content, assignments, assessments, exercises and MCQs.
Understand the LMS workflow to upload, modify, and ensure the quality of course content.

Requirements
A solid understanding of computer science fundamentals.
2-3 years of experience in building technical documentation, API documents or creating educational content in technology companies.
Sound knowledge of version control (Git), software development lifecycle,DevOps(Jenkins) and testing practices (does not have to be in a professional context).
Comfortable with IDE’s(VScode), APIs, and programming languages(any) to understand the concepts and convert to user-understandable formats.
Can read and understand code in one language, use Google and whip up code samples in other languages.
Be a team player - work with our world-class engineers and designers to come up with creative and elegant solutions to complex problems.

Benefits

We believe in direct ownership of ideas and responsibilities in an environment where you get to learn a wide array of bleeding-edge skills. We're looking for talented, passionate and creative people, willing to give their 100 percent to building a high-class web product.

In exchange, we'll provide you with some fantastic perks and benefits:
Competitive salary and benefits
25 days paid vacation per year
Remote First policy
Medical insurance