Job Description
GREAT CAREERS START HERE!
Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to helping ease hardship & foster financial stability in our community? We’d love to hear from you! Apply today for the full-time Thrift Community Outreach Manager position by sending your resume to: [email protected]
Job Summary: The Thrift Community Outreach Manager has the responsibility for helping find new donors and opportunities for the Thrift Shop operations to grow within the community. The role also includes overseeing and training volunteer groups. Collaborates with the Director Thrift Shop Services on general layout of merchandise, inventory, merchandise security, and sales. The job includes back-office operations responsibilities.
Job Duties and Responsibilities:
Investigate opportunities within the community to promote the Thrift Shop focusing on merchandise donations from local retailers and revenue through community events and business networking
Help identify and recruit volunteers to work Thrift Shop Pop Up events and other community events and lead team.
Responsible for training NFCC Ambassadors to work with and manage Volunteer groups.
Coordinate and lead training for volunteer groups and individual volunteers.
Responsible for assigned departments within the thrift shop for the merchandise layout and display.
Ensure department is organized and neat throughout hours of operations.
Establish and manage processes for sorting, pricing, storing, disposing and stocking of merchandise on the sales floor.
Regularly surveys pricing of product (new and used) to be competitive.
Assist Director Thrift Shop Services with pricing and selling of higher end and unique items to sell at market sales (Jewelry, collectibles, and other bulk sales).
Help supervise Donor Operations and Thrift Shop Associates for workflow gaps.
Serve as backup support for Donor Operations and Thrift Shop Associates for donation door and cash register.
Serves as back up to Director Thrift Shop Services
Work with Director Thrift Shop Services to identify inventory gaps and surpluses.
Collaborate with the Director Thrift Shop Services for special sales and events.
Back up for closing registers, securing all deposits and the building.
Ensure that store standards of appearance, cleanliness and organization are in place.
Responsible for upholding and enforcing all NFCC Programs and Policies.
Uphold NFCC’s mission and operation to all employees, customers, volunteers and visitors.
Other duties as assigned by management.
Required Skills and Abilities:
Strong organizational skills.
General Computer knowledge.
Must have excellent customer service skills.
Must have excellent interpersonal communication skills.
Spanish speaking a plus.
Ability to work evenings, weekends and holidays.
Criminal background check clearance and negative drug test screening.
Education and Experience: Minimum High School Diploma or equivalent, Associates or related experience preferred. Must have the ability to create a store layout that organizes the merchandise in an efficient manner for maximum sales.
Supervisory Responsibilities: Superviseup to 3 Thrift Shop Associates and provide backup supervision to the Donor Operations.
Compensation: We offer a competitive salary in the range of $54,000-$57,000, based on experience.
Benefits: Our benefits package includes healthcare, life and long-term disability insurance, and supplemental insurance options. We pride ourselves on offering competitive compensation and benefits for full-time employees, including generous paid time off along with 8 paid holidays. We offer:
2 benefit options and pay either 100% or 90% of the premiums for medical, dental and vision. Eligibility begins the first day of the month after 30 days of hire.
403(b) pretax elective deferrals following the first full pay period after their hire date with a matching contribution – for every $2.00 an employee contributes to their 403B plan, NFCC contributes an additional $2.00 up to 4% of your annual compensation.
If this sounds like the role for you, we'd love to meet you! Please submit your resume to
[email protected].
Job Competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Managing People - provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Physical Demands and Work Environment: Work is performed indoors in an office sitting in front of a computer 20% of the time. Must be able to stand for up to 8 hours, lift, and push or pull up to 15lbs.
EEO Statement: NFCC is an Equal Opportunity Employer, NFCC does not discriminate based on race, religion, sex, gender identity, ****** orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other basis protected by the law. All employment is decided based on qualifications, merit, and business needs.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If this sounds like the role for you, we'd love to meet you! Please submit your resume to
[email protected].
Job Type: Full-time
Pay: $54,000.00 - $57,000.00 per year
Benefits:
403(b) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
This role requires working at local community events during the weekend approximately once a month. Are you okay with this?
Experience:
managing at least 3 part-time employees: 2 years (Required)
community outreach: 2 years (Preferred)
thrift retail: 2 years (Preferred)
Shift availability:
Day Shift (Required)
Work Location: In person
Are you interested in becoming a valued member of an award-winning team of professionals who are dedicated to helping ease hardship & foster financial stability in our community? We’d love to hear from you! Apply today for the full-time Thrift Community Outreach Manager position by sending your resume to: [email protected]
Job Summary: The Thrift Community Outreach Manager has the responsibility for helping find new donors and opportunities for the Thrift Shop operations to grow within the community. The role also includes overseeing and training volunteer groups. Collaborates with the Director Thrift Shop Services on general layout of merchandise, inventory, merchandise security, and sales. The job includes back-office operations responsibilities.
Job Duties and Responsibilities:
Investigate opportunities within the community to promote the Thrift Shop focusing on merchandise donations from local retailers and revenue through community events and business networking
Help identify and recruit volunteers to work Thrift Shop Pop Up events and other community events and lead team.
Responsible for training NFCC Ambassadors to work with and manage Volunteer groups.
Coordinate and lead training for volunteer groups and individual volunteers.
Responsible for assigned departments within the thrift shop for the merchandise layout and display.
Ensure department is organized and neat throughout hours of operations.
Establish and manage processes for sorting, pricing, storing, disposing and stocking of merchandise on the sales floor.
Regularly surveys pricing of product (new and used) to be competitive.
Assist Director Thrift Shop Services with pricing and selling of higher end and unique items to sell at market sales (Jewelry, collectibles, and other bulk sales).
Help supervise Donor Operations and Thrift Shop Associates for workflow gaps.
Serve as backup support for Donor Operations and Thrift Shop Associates for donation door and cash register.
Serves as back up to Director Thrift Shop Services
Work with Director Thrift Shop Services to identify inventory gaps and surpluses.
Collaborate with the Director Thrift Shop Services for special sales and events.
Back up for closing registers, securing all deposits and the building.
Ensure that store standards of appearance, cleanliness and organization are in place.
Responsible for upholding and enforcing all NFCC Programs and Policies.
Uphold NFCC’s mission and operation to all employees, customers, volunteers and visitors.
Other duties as assigned by management.
Required Skills and Abilities:
Strong organizational skills.
General Computer knowledge.
Must have excellent customer service skills.
Must have excellent interpersonal communication skills.
Spanish speaking a plus.
Ability to work evenings, weekends and holidays.
Criminal background check clearance and negative drug test screening.
Education and Experience: Minimum High School Diploma or equivalent, Associates or related experience preferred. Must have the ability to create a store layout that organizes the merchandise in an efficient manner for maximum sales.
Supervisory Responsibilities: Superviseup to 3 Thrift Shop Associates and provide backup supervision to the Donor Operations.
Compensation: We offer a competitive salary in the range of $54,000-$57,000, based on experience.
Benefits: Our benefits package includes healthcare, life and long-term disability insurance, and supplemental insurance options. We pride ourselves on offering competitive compensation and benefits for full-time employees, including generous paid time off along with 8 paid holidays. We offer:
2 benefit options and pay either 100% or 90% of the premiums for medical, dental and vision. Eligibility begins the first day of the month after 30 days of hire.
403(b) pretax elective deferrals following the first full pay period after their hire date with a matching contribution – for every $2.00 an employee contributes to their 403B plan, NFCC contributes an additional $2.00 up to 4% of your annual compensation.
If this sounds like the role for you, we'd love to meet you! Please submit your resume to
[email protected].
Job Competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Managing People - provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services; Continually works to improve supervisory skills.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Physical Demands and Work Environment: Work is performed indoors in an office sitting in front of a computer 20% of the time. Must be able to stand for up to 8 hours, lift, and push or pull up to 15lbs.
EEO Statement: NFCC is an Equal Opportunity Employer, NFCC does not discriminate based on race, religion, sex, gender identity, ****** orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status, or any other basis protected by the law. All employment is decided based on qualifications, merit, and business needs.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
If this sounds like the role for you, we'd love to meet you! Please submit your resume to
[email protected].
Job Type: Full-time
Pay: $54,000.00 - $57,000.00 per year
Benefits:
403(b) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
This role requires working at local community events during the weekend approximately once a month. Are you okay with this?
Experience:
managing at least 3 part-time employees: 2 years (Required)
community outreach: 2 years (Preferred)
thrift retail: 2 years (Preferred)
Shift availability:
Day Shift (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Thrift Community Outreach Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
