Job Description
Job Reference:
9EE7B991
Eligibility:
External Vacancy – Open to Everyone
Business Unit:
South Australian Motor Sport Board
Location:
Adelaide
Salary Range:
$89,007 - $98,991
Classification:
ASO500
Duration:
Up to 24 months
Closing Date:
15 Apr 2026
Role Highlights
Drive ticketing performance for motorsport events including Supercars & MotoGP
Turn data into smarter pricing, products and membership growth
Deliver seamless ticketing experiences with partners and internal teams
Role Details
The Ticketing and Membership Officer is responsible for ticketing sales reporting and analysis, providing specialist advice and recommendations to inform initiatives that increase event attendance and revenue for motorsport events run by the South Australian Motor Sport Board. They also review member feedback, identifying opportunities for improvement, and recommend strategies to grow membership programs and enhance commercial outcomes. Additionally, the position oversees the optimisation of ticketing operations, including pricing, ticketing structures, and continuous improvement initiatives, exercising professional judgement and working under limited direction to deliver program-level results. Key outcomes of the role are as follows:
Coordinate ticketing operations, including being the main point of contact for the day to day relationship with the event ticketing agencies
Provide oversight across event builds, pricing implementation, reporting, reconciliation processes, and sales control
Provide comprehensive ticketing sales reporting and analytics, owning the interpretation of insights and providing, data-driven insights and recommendations to inform revenue growth and attendance strategies
Work closely with the event ticketing agencies to develop the grandstand seating build to optimise ticketing structures and seating configurations, including seat audits, layout improvements and event build accuracy, applying professional judgement to maximise operational and commercial outcomes
Track and analyse ticketing performance trends, including revenue outcomes, product demand, and market behaviour, to provide advice on ticketing product development and improvements to support evidence-based decision-making across the organisation
Manage all aspects of event ticket allocations, including product development, reporting, ticketing distribution and performance oversight
Recommend strategies to grow membership programs, analysing member feedback to identify opportunities for improvement and recommending initiatives to drive customer retention, increase fan engagement and deliver commercial outcomes
Collaborate with internal teams to ensure website content, ticketing strategies and customer service objectives are aligned with broader organisational objectives and program-level outcomes
Maintain secure, compliant customer data in the CRM system, including oversight of customer data migration from external ticketing providers, ensuring accuracy, security, and business continuity
Special Conditions
The Incumbent will be required to participate in the department's Performance Management Program
The Incumbent may be assigned to another position at this remuneration level or equivalent
Some work outside of normal hours will be required
This role requires a National Criminal History check
Applicants will be required to work extended hours leading into and during major events
About the Department
The South Australian Motor Sport Board is the organiser and promoter for world class motorsport events. We work as a dynamic, commercially focused events team focussed on delivering the best possible event experience for fans and participants, whilst bringing a vibrancy and economic benefit to Adelaide and South Australia.
About the Business
The South Australian Motor Sport Board (SAMSB) is responsible for the management, development and delivery of major motorsport events to promote South Australia.
Contact Us
Enquiries to Tina Fouyaxis - Head of Marketing
8429XXXXXX
tina.fouyaxis@sa.gov.au
Diversity and Inclusion
The Department of the Premier and Cabinet is committed to creating an inclusive and diverse workplace that is reflective of the community we serve.
We welcome and value applications from candidates who are of Aboriginal and Torres Strait Islander descent, candidates with culturally diverse backgrounds, candidates with disability and those from the LGBTIQA+ community.
We are committed to making reasonable adjustments to ensure a safe and healthy working environment. If you require any additional support, please provide us with details through the application process.
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
9EE7B991
Eligibility:
External Vacancy – Open to Everyone
Business Unit:
South Australian Motor Sport Board
Location:
Adelaide
Salary Range:
$89,007 - $98,991
Classification:
ASO500
Duration:
Up to 24 months
Closing Date:
15 Apr 2026
Role Highlights
Drive ticketing performance for motorsport events including Supercars & MotoGP
Turn data into smarter pricing, products and membership growth
Deliver seamless ticketing experiences with partners and internal teams
Role Details
The Ticketing and Membership Officer is responsible for ticketing sales reporting and analysis, providing specialist advice and recommendations to inform initiatives that increase event attendance and revenue for motorsport events run by the South Australian Motor Sport Board. They also review member feedback, identifying opportunities for improvement, and recommend strategies to grow membership programs and enhance commercial outcomes. Additionally, the position oversees the optimisation of ticketing operations, including pricing, ticketing structures, and continuous improvement initiatives, exercising professional judgement and working under limited direction to deliver program-level results. Key outcomes of the role are as follows:
Coordinate ticketing operations, including being the main point of contact for the day to day relationship with the event ticketing agencies
Provide oversight across event builds, pricing implementation, reporting, reconciliation processes, and sales control
Provide comprehensive ticketing sales reporting and analytics, owning the interpretation of insights and providing, data-driven insights and recommendations to inform revenue growth and attendance strategies
Work closely with the event ticketing agencies to develop the grandstand seating build to optimise ticketing structures and seating configurations, including seat audits, layout improvements and event build accuracy, applying professional judgement to maximise operational and commercial outcomes
Track and analyse ticketing performance trends, including revenue outcomes, product demand, and market behaviour, to provide advice on ticketing product development and improvements to support evidence-based decision-making across the organisation
Manage all aspects of event ticket allocations, including product development, reporting, ticketing distribution and performance oversight
Recommend strategies to grow membership programs, analysing member feedback to identify opportunities for improvement and recommending initiatives to drive customer retention, increase fan engagement and deliver commercial outcomes
Collaborate with internal teams to ensure website content, ticketing strategies and customer service objectives are aligned with broader organisational objectives and program-level outcomes
Maintain secure, compliant customer data in the CRM system, including oversight of customer data migration from external ticketing providers, ensuring accuracy, security, and business continuity
Special Conditions
The Incumbent will be required to participate in the department's Performance Management Program
The Incumbent may be assigned to another position at this remuneration level or equivalent
Some work outside of normal hours will be required
This role requires a National Criminal History check
Applicants will be required to work extended hours leading into and during major events
About the Department
The South Australian Motor Sport Board is the organiser and promoter for world class motorsport events. We work as a dynamic, commercially focused events team focussed on delivering the best possible event experience for fans and participants, whilst bringing a vibrancy and economic benefit to Adelaide and South Australia.
About the Business
The South Australian Motor Sport Board (SAMSB) is responsible for the management, development and delivery of major motorsport events to promote South Australia.
Contact Us
Enquiries to Tina Fouyaxis - Head of Marketing
8429XXXXXX
tina.fouyaxis@sa.gov.au
Diversity and Inclusion
The Department of the Premier and Cabinet is committed to creating an inclusive and diverse workplace that is reflective of the community we serve.
We welcome and value applications from candidates who are of Aboriginal and Torres Strait Islander descent, candidates with culturally diverse backgrounds, candidates with disability and those from the LGBTIQA+ community.
We are committed to making reasonable adjustments to ensure a safe and healthy working environment. If you require any additional support, please provide us with details through the application process.
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
💡 Quick Summary
Seeking a career-building opportunity? The Ticketing and Membership Officer position is now open for candidates interested in the Government Job Alert sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.