Job Description
• Communicating with customers to answer questions about tickets, pricing, or flight schedules
• Handle customer queries in a timely manner
• Collecting payment from customers for airline tickets, including cash, credit card transactions, and / or Bank Transfers
• Entering customer information into a computer system to issue tickets or update records
• Processing electronic ticketing requests for customers or agents
• Explaining airport rules and procedures to passengers prior to boarding flights
• Processing refunds for Cancellation
• Explaining applicable fees and taxes for each ticket
• Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal
• We are looking for 2 – 5 years of experience in relevant field
• Excellent communication required
• Co-ordinate with other stake holders within the organization
Job Types: Full-time, Regular Permanent
Salary: ₹25,000.00 - ₹30,000.00 per month
Schedule:
• Morning shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 2 years (Required
💡 Quick Summary
Seeking a career-building opportunity? The Ticketing Executive position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
