Job Description
Job Title: Ticketing Services Casual
Division: Community & Recreation
Business Unit: Community, Arts & Culture
Title: Ticketing Services Casual, Casual - Casual Role, 0 hours per week
Salary Range: $37.77 - $43.+0 per hour (inclusive of 25% casual loading) + super (subject to skills and experience)
Who we are:
Glen Street Theatre is a busy 400 seat professional theatre, located on Sydney’s Northern Beaches, at Belrose in the Glen Street Cultural Hub. The theatre delivers an engaging annual performing arts program for all ages and tastes.
Glen Street Theatre is in a state of transformation. Our program is diversifying, our audiences are growing. Be part of our next chapter, connecting more artists and with more audiences to share in the special magic that comes with love performance, and all in the comfort of a Local Government owned and operated venue.
Our opportunity:
The key focus areas of this role include:
Keeping quality data in Glen Street Theatre’s CRM system
Providing the best quality customer service to our Theatre patrons
Effectively working as part of a passionate, high functioning team
To respond to all customer queries effectively and efficiently, on the phone, in person and online providing excellent customer service.
Maintaining accurate and quality data in our customer management systems.
Working autonomously and acting as the main point of contact for all ticketing and box office enquiries during show loads.
About you:
We’re looking for a motivated customer service enthusiast to join our Ticketing Services team. You’ll bring passion for service and a genuine interest in Theatre and ticketing services to a team passionate about making a difference to our community.
Additional Information:
Position Description
Expected Interview Date: 16 September 2026
Questions? Please call: Patrice Rielly on 02 84+5 7183
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Division: Community & Recreation
Business Unit: Community, Arts & Culture
Title: Ticketing Services Casual, Casual - Casual Role, 0 hours per week
Salary Range: $37.77 - $43.+0 per hour (inclusive of 25% casual loading) + super (subject to skills and experience)
Who we are:
Glen Street Theatre is a busy 400 seat professional theatre, located on Sydney’s Northern Beaches, at Belrose in the Glen Street Cultural Hub. The theatre delivers an engaging annual performing arts program for all ages and tastes.
Glen Street Theatre is in a state of transformation. Our program is diversifying, our audiences are growing. Be part of our next chapter, connecting more artists and with more audiences to share in the special magic that comes with love performance, and all in the comfort of a Local Government owned and operated venue.
Our opportunity:
The key focus areas of this role include:
Keeping quality data in Glen Street Theatre’s CRM system
Providing the best quality customer service to our Theatre patrons
Effectively working as part of a passionate, high functioning team
To respond to all customer queries effectively and efficiently, on the phone, in person and online providing excellent customer service.
Maintaining accurate and quality data in our customer management systems.
Working autonomously and acting as the main point of contact for all ticketing and box office enquiries during show loads.
About you:
We’re looking for a motivated customer service enthusiast to join our Ticketing Services team. You’ll bring passion for service and a genuine interest in Theatre and ticketing services to a team passionate about making a difference to our community.
Additional Information:
Position Description
Expected Interview Date: 16 September 2026
Questions? Please call: Patrice Rielly on 02 84+5 7183
Report this job advert
Be careful
Don’t provide your bank or credit card details when applying for jobs.
Learn how to protect yourself
Need to upskill?
Choose from thousands of courses delivered by leaders in education.
💡 Quick Summary
Seeking a career-building opportunity? The Ticketing Services Casual position is now open for candidates interested in the Government Job Alert sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
