Job Description
Full job description
Townsville - Security Officer
Date: 2 Apr 2026
Location: Brisbane, AU
Custom Field 1: Wilson Security Pty Ltd
ABOUT WILSON:
As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.
Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.
Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.
ABOUT THE ROLE:
Location: Various across Townsville
Casual Opportunities available
4 hour shifts available across 6 days
Pay level subject to specific site
Wilson Security is expanding in the state of QLD, securing additional contracts that strengthen our presence in the region.
This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.
These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.
DUTIES & RESPONSIBILITIES:
Providing strong Customer Service solutions to visitors, contractors & client
Gatehouse duties
Proactively monitoring CCTV and Access Control Systems
Conducting building patrols to actively report and mitigate security & safety risk
Identifying and reporting hazards and building faults for rectification
Providing support to tenants and Facilities
Managing contractors and deliveries through dock management
Responding to emergency situations
Contractor management duties
Ad-hoc duties
WHO WE ARE LOOKING FOR:
Strong Customer Service Skills
Proactive and problem-solving mindset
Willing to support and step up as required into other roles
Ability to work well in a team or autonomously
Ability to work in a rotational roster (Nights/Days/Weekends)
Australian Citizen or hold Unlimited Work Rights
Demonstrated ability to prepare and write reports
Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
Availability to and physical fitness to walk and stand for long periods
Crowd Control endorsement will be highly desirable
Current First Aid & CPR Certificate
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence 3612342
Townsville - Security Officer
Date: 2 Apr 2026
Location: Brisbane, AU
Custom Field 1: Wilson Security Pty Ltd
ABOUT WILSON:
As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.
Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.
Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.
ABOUT THE ROLE:
Location: Various across Townsville
Casual Opportunities available
4 hour shifts available across 6 days
Pay level subject to specific site
Wilson Security is expanding in the state of QLD, securing additional contracts that strengthen our presence in the region.
This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.
These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.
DUTIES & RESPONSIBILITIES:
Providing strong Customer Service solutions to visitors, contractors & client
Gatehouse duties
Proactively monitoring CCTV and Access Control Systems
Conducting building patrols to actively report and mitigate security & safety risk
Identifying and reporting hazards and building faults for rectification
Providing support to tenants and Facilities
Managing contractors and deliveries through dock management
Responding to emergency situations
Contractor management duties
Ad-hoc duties
WHO WE ARE LOOKING FOR:
Strong Customer Service Skills
Proactive and problem-solving mindset
Willing to support and step up as required into other roles
Ability to work well in a team or autonomously
Ability to work in a rotational roster (Nights/Days/Weekends)
Australian Citizen or hold Unlimited Work Rights
Demonstrated ability to prepare and write reports
Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
Availability to and physical fitness to walk and stand for long periods
Crowd Control endorsement will be highly desirable
Current First Aid & CPR Certificate
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence 3612342
💡 Quick Summary
Seeking a career-building opportunity? The Townsville - Security Officer position is now open for candidates interested in the Event Management Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.