Job Description
- Handling queries of HR/Employee through emails & Calls and resolve them.
- Solving Customer/HR/Broker's queries related to claims and other issues.
- Following up with Insurance Company for endorsement and getting the same updated in system.
- Guiding customers to apply for claims and with policy Terms & Conditions.
- Register claims in system.
- Grievance resolution by taking follow from the operation team.
- Tracking up the claims file for & updating to the corporate client till the claim get settled.
- Following up for cheque dispatch details and NEFT details with backend and banks.
- Maintaining day to day activities on the worksheet.
- Preparing & Sending Monthly MIS to Corporate.
WORK FROM OFFICE
Job Type: Full-time
Salary: Up to ₹30,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The TPA Executive position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
