Full Job Description
- Handling Major Corporate Group.

- Handling queries of HR/Employee through emails & Calls and resolve them.

- Solving Customer/HR/Broker's queries related to claims and other issues.

- Following up with Insurance Company for endorsement and getting the same updated in system.

- Guiding customers to apply for claims and with policy Terms & Conditions.

- Register claims in system.

- Grievance resolution by taking follow from the operation team.

- Tracking up the claims file for & updating to the corporate client till the claim get settled.

- Following up for cheque dispatch details and NEFT details with backend and banks.

- Maintaining day to day activities on the worksheet.

- Preparing & Sending Monthly MIS to Corporate.

WORK FROM OFFICE

Job Type: Full-time

Salary: Up to ₹30,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

English (Preferred)
Speak with the employer
+91 9372468785