Job Description
Who We Are
At Mitre 10 MEGA Silverdale, we’re proud to back our local community with great service, trusted advice, and a down-to-earth team culture. As the newest part of Riviera Hardware Holdings—the largest group within the Mitre 10 network—we combine a strong national brand with a locally owned, family-feel environment.
We operate four Mitre 10 MEGA stores and a Mitre 10 store across Auckland, plus Columbus Coffee cafés in each of those stores, a Distribution Centre, and our own Frame & Truss Manufacturing Plant. This role sits right at the heart of our Trade operation, supporting the builders, contractors, and tradies who rely on us every day.
About the Store
Mitre 10 MEGA Silverdale is a busy, community-driven store serving a large trade customer base across Silverdale and the surrounding region. Our team is practical, knowledgeable, and proud to help customers from suburbs such as Silverdale, Orewa, Milldale and Millwater
We’re looking for someone who knows trade, understands the pace, and enjoys leading a capable team in a hands-on environment.
About the Role
We’re searching for an experienced Trade Leader to support the day-to-day operations of our Yard, Drive Thru, Timber, and Trade Service Counters. Reporting to the Trade Manager, you’ll lead a diverse, busy team, ensure exceptional service for our trade customers, maintain stock integrity, and keep the operation running safely and efficiently.
This is a full-time, permanent on-site role (42.5 hours per week) with one day at the weekend rostered weekly.
What You’ll Do
Lead, coach, and develop your Trade team to deliver knowledgeable, friendly service
Oversee daily operations across Yard, Drive Thru, Timber, and Trade Counters
Responsible for incoming and outgoing (logistics) deliveries for trade and retail customers.
Maintain stock accuracy, product presentation, and replenishment
Coordinate staff rosters, workflow, and coverage
Support supplier relationships and complete accurate stock counts
Drive a strong health & safety culture in all trade areas
Solve issues on the spot, keeping customers and tradies moving
Liaise with Trade Managers to gauge sales projections on any new lines.
Facilitate stock transfers to allow efficiencies in stock management for replenishment purpose to maximize stock on hand when required.
Participate in a weekly gap scan to identify and resolve issues causing physical gaps on the shelf.
What You’ll Bring
3+ years of leadership experience in a trade, building, hardware, or similar environment
Strong knowledge of timber, building products, and trade customer needs
Some logistics experience (working with fleet or trucks) essential
Strong Administration ability
A hands-on leadership style — you’re present, approachable, and “in the action”
Great communication skills and the confidence to coach and develop a team
Solid organisational and time-management skills
A valid Class 1 Driver’s Licence
Strong administrative capability and confidence with systems
The Perks
Generous staff purchase scheme at selected Columbus Café’s and Mitre 10 stores
A supportive, community-focused, Silverdale team
Career growth across the largest Mitre 10 ownership group in the country
Work in a dynamic trade environment with plenty of variety
What’s Next?
If you’re a practical, hands-on leader who enjoys working at pace and takes pride in supporting the tradies who build our communities — we’d love to hear from you. This is a genuine leadership opportunity in a busy, high-performing trade environment where your experience and initiative will make a visible impact every day. The next step is to follow the link below for full details and to apply online. Working Together. Chasing Great.
At Mitre 10 MEGA Silverdale, we’re proud to back our local community with great service, trusted advice, and a down-to-earth team culture. As the newest part of Riviera Hardware Holdings—the largest group within the Mitre 10 network—we combine a strong national brand with a locally owned, family-feel environment.
We operate four Mitre 10 MEGA stores and a Mitre 10 store across Auckland, plus Columbus Coffee cafés in each of those stores, a Distribution Centre, and our own Frame & Truss Manufacturing Plant. This role sits right at the heart of our Trade operation, supporting the builders, contractors, and tradies who rely on us every day.
About the Store
Mitre 10 MEGA Silverdale is a busy, community-driven store serving a large trade customer base across Silverdale and the surrounding region. Our team is practical, knowledgeable, and proud to help customers from suburbs such as Silverdale, Orewa, Milldale and Millwater
We’re looking for someone who knows trade, understands the pace, and enjoys leading a capable team in a hands-on environment.
About the Role
We’re searching for an experienced Trade Leader to support the day-to-day operations of our Yard, Drive Thru, Timber, and Trade Service Counters. Reporting to the Trade Manager, you’ll lead a diverse, busy team, ensure exceptional service for our trade customers, maintain stock integrity, and keep the operation running safely and efficiently.
This is a full-time, permanent on-site role (42.5 hours per week) with one day at the weekend rostered weekly.
What You’ll Do
Lead, coach, and develop your Trade team to deliver knowledgeable, friendly service
Oversee daily operations across Yard, Drive Thru, Timber, and Trade Counters
Responsible for incoming and outgoing (logistics) deliveries for trade and retail customers.
Maintain stock accuracy, product presentation, and replenishment
Coordinate staff rosters, workflow, and coverage
Support supplier relationships and complete accurate stock counts
Drive a strong health & safety culture in all trade areas
Solve issues on the spot, keeping customers and tradies moving
Liaise with Trade Managers to gauge sales projections on any new lines.
Facilitate stock transfers to allow efficiencies in stock management for replenishment purpose to maximize stock on hand when required.
Participate in a weekly gap scan to identify and resolve issues causing physical gaps on the shelf.
What You’ll Bring
3+ years of leadership experience in a trade, building, hardware, or similar environment
Strong knowledge of timber, building products, and trade customer needs
Some logistics experience (working with fleet or trucks) essential
Strong Administration ability
A hands-on leadership style — you’re present, approachable, and “in the action”
Great communication skills and the confidence to coach and develop a team
Solid organisational and time-management skills
A valid Class 1 Driver’s Licence
Strong administrative capability and confidence with systems
The Perks
Generous staff purchase scheme at selected Columbus Café’s and Mitre 10 stores
A supportive, community-focused, Silverdale team
Career growth across the largest Mitre 10 ownership group in the country
Work in a dynamic trade environment with plenty of variety
What’s Next?
If you’re a practical, hands-on leader who enjoys working at pace and takes pride in supporting the tradies who build our communities — we’d love to hear from you. This is a genuine leadership opportunity in a busy, high-performing trade environment where your experience and initiative will make a visible impact every day. The next step is to follow the link below for full details and to apply online. Working Together. Chasing Great.
💡 Quick Summary
Seeking a career-building opportunity? The Trade Leader - Mitre 10 MEGA Silverdale position is now open for candidates interested in the Counter Sales Jobs sector. This role in Silverdale offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
