Job Description
within production environments
Strong log analysis and issue correlation skills
Hands-on experience with Splunk, including:
Log searching and analysis
Alert monitoring and investigation
Interpretation of application and system logs
Desirable
Working knowledge of Red Hat Linux (or other Unix/Linux distributions), including basic scripting in a commercial environment
Experience within the financial services industry
Experience operating within an ITIL-aligned environment
Process & Operational Experience
Strong understanding of ITIL principles
Practical experience in:
Incident Management
Problem Management
Change Management
Experience working within high-availability production environments
Supporting high-priority and business-critical incidents
Experience in regulated environments (financial services preferred)
Soft Skills
Strong analytical and problem-solving abilities
Ability to perform effectively under pressure in a fast-paced environment
Clear and confident communication with both technical and non-technical stakeholders
Strong documentation and knowledge-sharing practices
Collaborative team player
Proactive approach to continuous improvement
Ideal Candidate Profile
3–5+ years’ experience in Application or Production Support
Experience supporting trading or financial applications (advantageous)
Exposure to automation and scripting (e.g., PowerShell, Bash)
Experience participating in out-of-hours support or on-call rotations
Strong log analysis and issue correlation skills
Hands-on experience with Splunk, including:
Log searching and analysis
Alert monitoring and investigation
Interpretation of application and system logs
Desirable
Working knowledge of Red Hat Linux (or other Unix/Linux distributions), including basic scripting in a commercial environment
Experience within the financial services industry
Experience operating within an ITIL-aligned environment
Process & Operational Experience
Strong understanding of ITIL principles
Practical experience in:
Incident Management
Problem Management
Change Management
Experience working within high-availability production environments
Supporting high-priority and business-critical incidents
Experience in regulated environments (financial services preferred)
Soft Skills
Strong analytical and problem-solving abilities
Ability to perform effectively under pressure in a fast-paced environment
Clear and confident communication with both technical and non-technical stakeholders
Strong documentation and knowledge-sharing practices
Collaborative team player
Proactive approach to continuous improvement
Ideal Candidate Profile
3–5+ years’ experience in Application or Production Support
Experience supporting trading or financial applications (advantageous)
Exposure to automation and scripting (e.g., PowerShell, Bash)
Experience participating in out-of-hours support or on-call rotations
💡 Quick Summary
Seeking a career-building opportunity? The Trading Application Support Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
