Job Description
Job Req ID:
23563
Posting Date:
26 Sep 2026
Function:
BT contact centres
Location:
Building No 14 Sector 24 & 25A, Gurugram, India
Salary:
competitive
Why this job matters
The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision.
What You’ll Be Doing
1 - Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision.
2 - Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
3 - Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
• Handles professionally and effectively with customer...
23563
Posting Date:
26 Sep 2026
Function:
BT contact centres
Location:
Building No 14 Sector 24 & 25A, Gurugram, India
Salary:
competitive
Why this job matters
The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision.
What You’ll Be Doing
1 - Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision.
2 - Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
3 - Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
• Handles professionally and effectively with customer...
💡 Quick Summary
Seeking a career-building opportunity? The Trainee Business Service Support Advisor position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
