Job Description
We are Hiring !!!
Role: Trainer (BPO Sector)
Location: Kolkata
Qualification: Graduate
Experience: 3 years
Shift : Rotational Shift
ROLES AND RESPONSIBILITIES :
· Ensure successful execution of training needs
· Measure program training effectiveness
· Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
· Send reports/MIS to the Operations team on the progress/pending status of activities
· Review content at regular intervals to ensure all updates are incorporated
· Participate in Internal & External Calibrations
· Manage Knowledge Check for New Hires & Production Staff
· Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.
Knowledge, Skills and abilities-
· Very Strong written and verbal communication skills (English)
· Customer/ Client Handling Skills
· Experience in any product/process/soft skill/up-skilling training
For more details contact - Tajunnisha HR (6380723+76)
Job Type: Full-time
Salary: ₹32,000.00 - ₹35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Teaching: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1 6380723+76
Role: Trainer (BPO Sector)
Location: Kolkata
Qualification: Graduate
Experience: 3 years
Shift : Rotational Shift
ROLES AND RESPONSIBILITIES :
· Ensure successful execution of training needs
· Measure program training effectiveness
· Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
· Send reports/MIS to the Operations team on the progress/pending status of activities
· Review content at regular intervals to ensure all updates are incorporated
· Participate in Internal & External Calibrations
· Manage Knowledge Check for New Hires & Production Staff
· Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.
Knowledge, Skills and abilities-
· Very Strong written and verbal communication skills (English)
· Customer/ Client Handling Skills
· Experience in any product/process/soft skill/up-skilling training
For more details contact - Tajunnisha HR (6380723+76)
Job Type: Full-time
Salary: ₹32,000.00 - ₹35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Teaching: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1 6380723+76
💡 Quick Summary
Seeking a career-building opportunity? The Trainer | BPO Sector position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
