We are Hiring !!!

Role: Trainer (BPO Sector)

Location: Kolkata

Qualification: Graduate

Experience: 3 years

Shift : Rotational Shift

ROLES AND RESPONSIBILITIES :

· Ensure successful execution of training needs

· Measure program training effectiveness

· Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.

· Send reports/MIS to the Operations team on the progress/pending status of activities

· Review content at regular intervals to ensure all updates are incorporated

· Participate in Internal & External Calibrations

· Manage Knowledge Check for New Hires & Production Staff

· Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.

Knowledge, Skills and abilities-

· Very Strong written and verbal communication skills (English)

· Customer/ Client Handling Skills

· Experience in any product/process/soft skill/up-skilling training

For more details contact - Tajunnisha HR (6380723976)

Job Type: Full-time

Salary: ₹32,000.00 - ₹35,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Rotational shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• Teaching: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:
• English (Preferred)

Speak with the employer
+91 6380723976