Trainer – Operations (WFO, )

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai ⏰ Part Time

Job Description

BPO Manager
Wizaps Projects Private Limited
Mumbai, Maharashtra
via Job Hai
9 days ago
₹17.5K–₹39K a month
Full–time
V
International Bpo/Call Center/BPO/inbound Process/Kpo /US Process
Varda HR LLP
Mumbai, Maharashtra
via Shine
11 days ago
Full–time
L
Domestic & International BPO hiring || CSE
Linchpin Technologies
Mumbai, Maharashtra
via Adzuna
Full–time and Internship
C
Hiring for a BPO industry
Confidential
Mumbai, Maharashtra
via OLX India
18 days ago
Full–time

SIDE Domestic Sales Executive
Athena BPO
Mumbai, Maharashtra
via Instahyre
Full–time

Trainer – Operations (WFO, Mumbai)
Fusion CX
Mumbai, Maharashtra
via Fusion CX Careers
7 days ago
Full–time
M
International Bpo Executive
Maple
Mumbai, Maharashtra
via WorkIndia.in
14 days ago
₹15K–₹35K a month
Full–time
F
Senior Customer Support Specialist - International BPO
Foundever
Mumbai Suburban, Maharashtra
via Jobaaj
₹1L–₹50L a year
Full–time
M
BPO International
Magna Group
Mumbai, Maharashtra
via Adzuna
Full–time and Internship
A
Reception Executive/BPO/Customer Care
Alliance Recruitment Agency
Mumbai, Maharashtra
via Alliance Recruitment Agency
Full–time
V
BPO Customer Service (Voice & Chat Process)
Vibrantzz Management Services Hiring For INTERNATIONAL BPO
Mumbai, Maharashtra
via Shine
18 days ago
Full–time
C
BPO Hiring Support Staff
Confidential
Mumbai, Maharashtra
via OLX India
15 days ago
Part-time

12th Pass Freshers For BPO Telecaller
Conneqt Business Solutions
Mumbai, Maharashtra
via Placement India
₹1.25L–₹3.75L a year
Full–time

Team Leader BPO
VRSamadhan
Mumbai, Maharashtra
via LinkedIn
Full–time
M
WE HAVE OPENING FOR INTERNATIONAL & DOMESTIC BPO JOB INBOUND / OUTBOUND PROCESS
Meera Enterprises
Mumbai, Maharashtra
via Meera Enterprises
Full–time

Foundever - Team Lead - International Process - BPO
Foundever CRM India Private Limited
Navi Mumbai, Maharashtra (+1 other)
via Iimjobs.com
Full–time
C
Customer Care (US - BPO)
Crescare Solutions
Mumbai, Maharashtra
via Jooble
2 days ago
Full–time
A
Hiring Freshers - BPO Operations
AV Global Advisory Services
Mumbai, Maharashtra
via Shine
Full–time
I
Para Legal
International Bpo
Mumbai, Maharashtra
via Job Hai
21 days ago
₹25K–₹37K a month
Full–time
C
Required Male/Female For Bpo
Confidential
Mumbai, Maharashtra
via OLX India
4 days ago
Full–time
E
Banking BPO jobs in Noida / Pune / Mumbai with ctc 8-8.50 lakhs , Call Kabir 8779XXXXXX
Explore360 HR Solutions
Mumbai, Maharashtra
via Foundit
₹2.5L–₹8.5L a year
Full–time
E
QA(Collections International BPO)
Epicenter Technologies Private Limited
Mumbai, Maharashtra
via Jobaaj
₹1L–₹50L a year
Full–time
T
Hiring for International voice process
Tech Mahindra Ltd.
Mumbai, Maharashtra
via Shine
Full–time
S
UK Collection Voice -International BPO
Sahasya Global Solutions
Mumbai, Maharashtra
via Jobaaj
₹1L–₹50L a year
Full–time
E
International Voice Support | International BPO | Salary upto 6.5LPA | Mumbai Location
Explore360 HR Solutions
Navi Mumbai, Maharashtra
via Foundit
₹3L–₹6.5L a year
Full–time
E
Best BPO jobs in Mumbai / Pune for Freshers and Experienced with a salary upto 60000 plus incentives
Explore360 HR Solutions
Thane, Maharashtra
via Foundit
₹2.5L–₹8.5L a year
Full–time
India
Jaipur, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
Feedback
Privacy
Terms

Athena BPO
SIDE Domestic Sales Executive
Athena BPO · Mumbai, Maharashtra · via Instahyre
Full–time
No Degree Mentioned
Apply on Instahyre
Apply on Jobs Micro
Apply on Jobrapido.com
Job description
Responsibilities:
• Handling sales and customer inquiries for ICICI Bank's Credit Card offerings.
• Providing excellent customer service and maintaining client relationships.
• Generating leads and converting them into sales.
• Achieving monthly sales targets and KPIs.
• Providing detailed information regarding the bank's products and services to customers.
Report this listing

Fusion CX
Trainer – Operations (WFO, Mumbai)
Fusion CX · Mumbai, Maharashtra · via Fusion CX Careers
7 days ago
Full–time
No Degree Mentioned
Apply on Fusion CX Careers
Apply on WhatJobs
Job description
If you are exploring Trainer jobs in Mumbai and want to work in a role where training quality directly impacts operational performance, this opportunity offers structured responsibility within a performance-driven environment. Fusion CX is hiring a Trainer for an on-site role in Mumbai, ideal for professionals seeking stable BPO jobs in Mumbai with strong exposure to training delivery, floor support, and stakeholder coordination.
Job Description:

About the Role

As a Trainer, you will be responsible for delivering end-to-end training programs for Customer Service teams. The role focuses on classroom and blended learning delivery, refresher training, training material development, and close coordination with Operations to ensure training effectiveness and floor readiness.

Key Responsibilities
• Conduct end-to-end training programs for Customer Service teams
• Deliver classroom and blended learning programs that add value to learners and business outcomes
• Conduct refresher sessions to maintain and improve CORE customer service skills on the operations floor
• Prepare, design, and maintain training materials
• Generate and maintain training reports
• Train new Customer Service CSRs on customer service skills, process knowledge, and product knowledge (CORE training)
• Respond to and resolve issues arising from interactions with Operations
• Conduct regular meetings with different LOBs to ensure alignment and address training-related concerns
• Provide floor support as per process requirements
• Coordinate with multiple LOBs for Training Needs Analysis (TNA)
• Conduct feedback sessions as required
• Manage BQM requirements related to training
• Govern and ensure nesting compliance

Responsibilities may evolve based on business and operational needs.
Job Requirements:

Education
• Graduated from a recognized institution
• Science graduate or software engineering background preferred

Experience & Skills
• Minimum two years of experience in technical troubleshooting of software
• Strong mentoring and coaching capabilities
• Customer-centric mindset with a focus on learner effectiveness
• Excellent written, verbal, and presentation skills
• Proficiency in MS Office applications, including Word, Excel, Visio, and PowerPoint
• Ability to coordinate effectively with Operations and multiple stakeholders
• Willingness to work in 24×7 shifts and six days a week with flexible schedules

Work Mode
• Work From Office (WFO)
• Mumbai

💡 Quick Summary

Seeking a career-building opportunity? The Trainer – Operations (WFO, ) position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Fusion CX · Mumbai, Maharashtra

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Trainer – Operations (WFO, ) in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Trainer – Operations (WFO, ) is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Trainer – Operations (WFO, ). Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Hiring for International Process | BPO |Gandhinagar

    required candidate profile - fluency over english - excellent communication skills - graduation preferred - should know client coordination khushi- View phone number on foundit.in khushi04.gautamconsultancy gmail.com no space

    Full Time / Part Time

    Salary Estimated: 24K to 30K

    Ahmedabad, Gujarat

    August 4, 2026


    Apply Now

  • Bpo Executive | Back Office

    Computer Mein Data Entry Karna Hain. Handling Calls. Documentation And Filing Work. More info about this Bpo Executive / Back Office Job: 1. How much salary can I expect for this role? Ans. Birajdar And will provide a salary in the range of 1+000 INR...

    Full Time / Part Time

    Salary Estimated: 16K to 25K

    Marunji, Maharashtra

    August 4, 2026


    Apply Now

  • Fire Alarm Technician | Tamil Nadu

    Job details Salary ₹12,000 - ₹15,000 a month Benefits & Perks Cell phone reimbursement Job Type Full-time Qualifications Total work: 3 years (Preferred) Benefits Pulled from the full job description Cell phone reimbursement Full Job Description J...

    Full Time / Part Time

    Salary Estimated: 24K to 30K

    Chennai, Tamil Nadu

    August 4, 2026


    Apply Now

  • Mega Opening In Hindi Call Center BPO Data Entry

    आवेदन करें Mega Opening In Hindi Call Center BPO Data Entry... E Experiva नोएडा, उत्तर प्रदेश आवेदन करें 7 घंटे पहलेफ़ुल-टाइम Job Description Job DescriptionJob DescriptionSend me Jobs like thisBPO Excellent Opportunity For You To Work With India's Le...

    Full Time / Part Time

    Salary Estimated: 24K to 32K

    Noida, Uttar Pradesh

    August 4, 2026


    Apply Now

  • Domestic BPO

    Customer interaction and outbound calling Relationship management and up selling Consulting for the required services Understanding buyers persona Closing sales on calls Skills: Excellent communication Convincing ability Negotiations Consulting Need ...

    Full Time / Part Time

    Salary Estimated: 22K to 34K

    Malad, mumbai, Maharashtra

    August 4, 2026


    Apply Now

  • Home Based Work l Data Entry Executive

    Vacancy/Skills: self employed, Data Entry Executive, Data Entry Operator, Computer Operator, Typist.Experience: Minimum Experience: o years, Maximum Experience: 1 year.Job Location: This work can be done from any location in India, You can work from ...

    Full Time / Part Time

    Salary Estimated: 19K to 24K

    Jaipur, Rajasthan

    August 4, 2026


    Apply Now